Contact Testimonials
Our agent Mary Ann Pickell was very friendly, knowledgeable, and helpful throughout the process.
Such a valuable community resource. I appreciate all the help I received in finding a suitable assisted living community for my dad and all the support I was given during the difficult transition. Highly recommend!!
They were able to find a facility within a reasonable budget and in a short amount of time. Keri from the Provo area was so helpful and great with communication.
Ana took the time to evaluate our needs and made sound recommendations & helped us find a perfect solution for my wife’s situation!
Everything!! Debbie was wonderful and all of her staff were wonderful. Very personal care and concern was a real comfort and support!! When things were getting mired in the muck of bureaucracy Debbie really rallied everyone and got the communication sorted!! Great team!!
Lee was great from the moment we started looking for a place to move my mom. We reviewed a laundry list of specific criterion and on only the fourth visit a winner was found. What seemed insurmountable given the criterion was handled very well. Thank you, Lee and team!
Debbie Hill has extensive knowledge of the various senior living communities in Baltimore. When we reached out to her about moving our mom from Independent Living to an Assisted Living community she listened carefully to our concerns and gave us candid opinions of what may come next in terms of increased nursing care and eventually memory care.
The first community that she selected seemed to be a perfect fit for our situation. Her care and compassion for the families involved and their loved ones is exceptional.
-Name removed
I can't recommend Laura Moreno from Care Patrol enough!! She made the daunting task of finding a higher level of care for my mom a breeze. Laura found my mom the perfect community full of lively, spirited, and friendly neighbors where she quickly took to this new way of living with ease. It was so incredibly helpful to have Laura and all her contacts for legal issues, moving companies, and Medicaid qualification questions, as well. I can tell she really cares about her clients and that people find the right fit for the next stage in their life.
Makayla was very helpful in guiding us through the process of navigating out of home providers for my Dad. She scheduled visits and was present for the tours we took of several facilities. When it came to make a decision, Makayla was responsive and provided the information we we could make an informed decision.
Niki Alban, our advisor, was fantastic. She returned our call for assistance with our mother same day. She was friendly and professional. Niki gave us options for Senior Living Care, which met our mothers needs. Thank you for caring.
Connie Torres listened to our needs and was flexible in what we needed to see and do. She stayed after each visit to debrief with us.
They helped set up appointments and get my mom into the right place
So nice to have a place to go to navigate such a big life change! We were so happy to have that guidance and help!
I liked that CarePatrol vets resources and can suggest ones that could fit my needs. Care Patrol also set up and visits care entities with me.
Our agent was very professional in handling all aspects of our transition. From her bright cheery attitude and professional appearance, she's a winner.
She delivered upmost compassion towards family and clients. Everything was presented upfront with all of the information that we needed for our loved one to succeed in the assisted living community.
It's a time of difficult decisions that we had known nothing about. Our agent, Kristen, had provided us with all the information we needed to more forward with the best results for everyone.
Michelle responded right away to my questions & she understood my needs as well as my need to find the best caring environment for my family member.
She came with me to observe the homes. She checked in with me after the placement was made.
Before I talked with her, I felt lost in an ocean of the unknown. She guided me through one of the most difficult times of my life. Thank you.
The team was very knowledgeable and helpful, and collected information from me as needed.
The personal care Anna C gave us and visited locations with us to assist with questions
When my family faced the difficult decision of helping our loved one move out of their home after more than 50 years, we felt overwhelmed and uncertain. Finding the right independent living facility seemed daunting, and we wanted to make sure we found a place that respected both their needs and their cherished memories. That's when we found CarePatrol, and I can't say enough about the compassionate care and dedication they provided throughout the process.
From our first conversation, it was clear Lynne truly understood the emotional and practical challenges families face during such transitions. She listened patiently to our concerns, took the time to learn about our loved one’s history, preferences, and unique situation, and carefully curated options that matched our criteria. Lynne and Brian are absolute angels—warm, understanding, and incredibly easy to work with every step of the way.
What really stood out was their empathy. They approached our family with kindness and sensitivity, not just as clients, but as people going through a major life change. They handled every detail—from scheduling tours to answering countless questions—with professionalism and genuine care. They provided guidance without any pressure, and always respected our pace in making decisions.
Thanks to their expertise and gentle support, we were able to find an independent living facility that feels like home and offers peace of mind. The transition, though emotional, was transformed into a positive experience because of CarePatrols commitment to helping families like ours. I wholeheartedly recommend their services to anyone seeking not just logistical help, but true compassion and understanding during such an important milestone.
In a world where these transitions can be stressful, CarePatrol shines as a beacon of support, making the journey easier for both older adults and their families. We are deeply grateful for their help and will never forget the kindness they showed us.
With gratitude,
McCrady and Sadlowski Families
They were helpful in getting you information on an area that you are not familiar with. They setup the sites to visit and gave helpful information.
Ellen Christian was amazing, she guided me through a difficult time.Honestly I don’t think I would have been able to make a good decision without her experience and knowledge. Ellen is kind, professional, compassionate and caring. I’m so thankful for all her support
The organization and people working for the organization were friendly and very caring as well as professional. This helped so much with my expience and saved so much time in all her work.
Beth Miller treated me like family and was a wonderful sounding board. She was wonderful and a joy to be around. Thank you so much Beth you are the greatest.
When faced with the sudden need to get both of our parents into long term care, CarePatrol was wonderful about working with us quickly to explain how things work, give us referrals, listen to our needs and helped us initiate tours quickly. Everyone was kind, compassionate and professional during the entire process and we appreciated their help greatly!
Debbie Hill was extremely helpful throughout the entire process. She was very easy to get a hold of and always very responsive returning phone calls, emails, or texts. I would certainly recommend her to anyone. She deserves a very large raise!
Very helpful
We were referred to CarePatrol Mid Peninsula by their affiliate Care Patrol in Fremont - we were moving our relative from east bay to the peninsula. Great cooperation among CarePatrol franchises! Rob on the Mid Peninsula was terrific to work with! Very knowledgeable about elder living in the area. Carefully talked us through the needs of our elderly relative and then located four good alternatives to visit. The four were all good choices with different levels of care for us to compare. We settled on a nicer assisted living facility and Rob had great advice on how to manage the transition. We were thoroughly impressed with Rob's level of concern and knowledge!
Compassion, guidance and total focus on finding the best fit for a memory care home for my mom who is challenging to place.
Laura was all in from the get go, communicative and gave me rock solid support.
Laura found a place for my mom where staff are holistically invested in my mom and other residents. I really didn't know this level of care, teamwork existed in caring for memory care residents.
Everything… Makayla was awesome
I have worked with Tracy twice now and she is fantastic. She helped me find an assisted living for my mom 1.5 years ago after an intense hospital and rehab stay. It was the perfect fit! We had to move my mom again in the last month and again Tracy worked to find another perfect fit for her medical and social needs. Tracy is caring and understanding of each situation and assisted me and my family in all aspects of the experience. I have recommended her several times in the past and recently.
Thank you,
Carlee Last name removed
Marilyn from the Milwaukee/Waukesha Care Partol was just amazing. Marilyn's care for my father and our family was just incredible. She worked around the clock when we learned that the discharge date was really set in stone. Medicare really doesn't help when a family is trying to do what's best for their family member. But Marilyn did care, she was incredible. Often on her phone and computer at the same time booking appointments all over town so we could find the best fit for my father. She set up the appointments and tours. She explained everything when we had questions. And always in the most caring way. I am really not sure how our family would have been able to find the right place for my dad in the amount of time we had. During an extremely difficult and emotional time Marilyn and Care Partol guided us step by step. Marilyn stopped by my dad's new place today to bring him a very nice welcome gift and to show her care to my father. We are truly blessed by the incredible help we received from Marilyn and Care Partol.
Thank you so much