Contact Testimonials
Hello Brian and Lynne we want to Thank You both for everything that you both have done for us It was nice talking to you and finding out which facility you would recommend and which ones that did not meet our needs. It was also nice that you have other people like Cheryl who know the right places as well. Now our Mom can be in a better facility and be taken care of knowing that she will have round the clock care Thank You both Phyllis and First name removed
helped me identify facilties, attended meetings and asked good questions that I had not thought about. Helped with last minute info needs. Very helpful, Referred by our doctor's office
Kathy was wonderful. Linda helped and she was awesome. The ladies were kind, patient and very knowledgeable.
We were able to quickly place my mother in the care that she needed and Niki was a great help in that. She quickly talked with us and was honest in the options she gave. My mother moved into memory care this week and it has been hard as a family but we quickly realized it was the right choice. We still have a lot to do but the help provided but that first step much easier.
Both Kristin and Laura listened very well to what our needs were as a family, and they were extremely accommodating of our rushed schedule. It was reassuring to know that the places we visited were all vetted and recommended by their company.
Emily was easy to work with and she was very knowledgeable about the system and the various places we looked at
Julie was amazing!
She presented options, followed up and answered my questions.
I’d highly recommend this service to anyone needing support!
Excellent work by Scott!!!
Very good job! Thank you!
Mike Meyer
Absolutely wonderful from start to finish. Professional, attentive, compassionate and incredibly knowledgeable. We had no idea this service existed. This was an easy, comfortable transition for all of us. We cannot thank you enough. I highly recommend CarePatrol to anyone who is in need of care services for a loved one.
The expert help and follow through
I cannot express how amazing Ana was to work with. Her kindness, her communication, her professionalism, her commitment to helping our family, etc. She was absolutely amazing. I truly don't know what we would have done without her and Care Patrol. Thank you for all that you do, and for finding the right fit for our Dad.
Convenient
Erin was an absolute joy to work with. She jumped right on our needs for my mother and offered up many viable options to accommodate her specific situation. Her follow through and subsequent follow up has been incredible. We couldn’t have done this without her support. I would give her and the company a 12 out of 10
We were having zero luck finding an assisted living facility for my dad when we were searching on our own. Every place we talked to seemed to point out more roadblocks. After my first conversation with Erin I finally had hope we were going to be able to find the right place for dad. Erin followed through quickly on finding several facilities for us to tour, and assisted us all the way through admission and move-in.
Looking for the right care and placement for a loved one is overwhelming and scary. Scott did an amazing job of talking with us, cutting through all the red tape and the noise as she says, and listening. He followed up and checked in every step of the way, and was always accessible. He kept us calm as we tried to do the right thing for our brother. I would highly recommend using this resource for guidance.
We are incredibly grateful to CarePatrol for helping our family navigate the difficult process of finding the right memory care facility for my aunt. This was an overwhelming and emotional decision, but Lynne and Cheryl made the entire experience so much easier for us.
From the very beginning, they were incredibly helpful, compassionate, and genuinely passionate about finding the right place for my aunt. They took the time to listen to our concerns, answer all of our questions, and guide us through the options without ever making us feel pressured.
With their help, we were able to find Vincentian in the North Hills, and we feel confident that it was the right choice for my aunt. Lynne and Cheryl truly went above and beyond, and it was clear that they cared about our family and our aunt—not just about finding a placement.
We cannot thank CarePatrol, Lynne, and Cheryl enough for their kindness, patience, and support during such an important and difficult time. I would highly recommend them to anyone who is faced with the challenge of finding memory care for a loved one. Having people like Lynne and Cheryl by our side made all the difference.
Prompt, insightful and caring service!
This is the second time that we used CarePatrol. Mary Ann was so helpful finding the best place for my Mom. She was the obvious call to assist my in-laws finding a retirement community. She listened to our list of needs and wishes to find the best choices for their budget. If you or a family member is considering care for a senior, contact CarePatrol even if you think that the need may be months away. You will be happy that you did.
Cathy R.
Mary Ann came to our rescue and proved that decisions should never be made without exploring every available resource. The referrals that she provided allowed my husband to be accepted to a wonderful facilty when many others had either turned us away or had no availablilty. He is improving daily and I cannot thank Care Patrol and Mary Ann enough for guiding us with such compassion and knowledge.
Personal touch
Makala has been a rock of support and wealth of resources for my mom and family. She was patient and always available over a 3 month period, from our initial inquiries to the final placement.
Makala was available for tours of facilities and asked questions that we, as novices, didn’t know to ask. On many occasions she took the initiative to reach out to us and to inquire about the needs our family was facing while we gradually came to grips with placement.
I would recommend CarePatrol, and especially Makala, to any family in need of support with these difficult decisions.
Rami was incredibly kind, supportive, and thoughtful during a difficult time. She was responsive, thorough, and understood my and my family’s needs. I am so thankful to have been referred to CarePatrol!!
Broad knowledge of my consultant.
Erin was beyond phenomenal helping my brother and I navigate through finding an assisted living facility for our mom. She met us at the rehab facility and guided us through each step of this process. I am so grateful to her for all her help. She is truly a blessing. Thank you so much Erin!
Oscar was very helpful and listened to all our needs. He was patient and asked all the right questions. He helped us find the right place for my father in-law.
Beth is at the top of her game! She showed up and delivered. She also followed up after we chose a place to make sure we were satisfied.
Mary Ann was extraordinary. My family and I had no idea where to begin when evaluating and selecting a personal care home for our relative. She asked questions to narrow our search, provided summarized data on facilities that met our requirements, answered all the questions we had, scheduled tours of 3 facilities, and accompanied us on the tours. The first facility we visited had multiple rooms available. She advised we consider a deposit to hold the preferred room, which we did. After visiting the other facilities (all of which were excellent) we selected the first, and our relative moved in within a few weeks. She has been in regular contact as we prepared for move-in, as well as after the move-in, to assure that any questions we might have would be answered, and to assure that our experience with the facility met expectations.
What we feared would be an arduous task - identifying potential facilities and selecting a facility was greatly simplified. We are far more confident that our selection was fully informed given the knowledge and expertise that Mary Ann provided. The data Care Patrol provided was very helpful, but, we are so grateful for Mary Ann's guidance.
Helpful experience
Niki was an excellent and so helpful. She gave honest feedback on the assisted care facilities we talked about and arranged all of the tours. She responded quickly to texts even when she was out of the office. I highly recommend this team!
Our family is incredibly grateful for CarePatrol's assistance in helping us find the perfect care facility for my mom. Mary Ann was wonderful to work with. She was deeply compassionate and truly listened to our family's priorities, but most importantly, she focused on what was important to my mom. Thanks to her extensive knowledge, she found the best place that met all of our needs. Mary Ann was with us every step of the way, guiding us through the entire process. I would highly recommend her and CarePatrol to my family and friends.
Debbie has been very responsive, easy to work with, compassionate, dedicated, thorough, knowledgeable, has been extremely helpful and supportive through the difficult process of finding the best place for my family member