Customer Testimonials

Friendly staff, welcoming atmosphere.

Friendly and went above and beyond; picked up my bike and it turns out it needed some lube right before checking out. They added some on the some at no extra charge. I will be back.

Thanks

Aubrey was super helpful and efficient.

Great people, quick turn of the repair.

The man who fixed my walker brakes went above and beyond what I was expecting. He was excellent.

In the near future I will be bringing my recumbent trikes over for a tune up.

I was very pleased with the professionalism of everyone who works there.

Thanks for a great experience.

Name removed

Great service!

Always great service. Great team!

Quality repairs and excellent customer service

I did not notice the E Bike already 372 miles on it until I got home....
I should have asked.
Seems to be in good shape- not worried about it as long as it is covered in case anything goes wrong.

They know how to fix the problem and did it right in front of me.

Kelly was great. He was very polite and told us what he could do with our bike to prepare it for riding. This is the second time we've been here, and the service has been excellent both times!

Great service. Thanks

Austin is fantastic! He's helpful, knowledgeable and always "upbeat".

As a former "roadie" the mountain bike experience seemed daunting. He spoke to us with respect and knowledge of the subject matter and convinced me to buy two bikes. I've also purchased plenty of gear with him and will continue.

Thank you for a great experience!

RHR

The service department are always super friendly with me and they get my stuff done fast.

Good customer service

excellent technicians and cheerful staff

Variety of brands.

Friendly service and fair pricing.

Fast service- I had a flat and got taken care of so quickly. Great staff

Austin was not pushy, very knowledgeable and helpful.

Great staff and excellent product selection.

Great people. Buy a new bike!!!

Good knowledge, helpful staff. Customer friendly policies.

Quick service!!!!!!!

Friendly help to get what I need and a shop to stand behind the product.

I went into the Bike Mart not knowing anything about bikes needing to get some tires for a friend deployed in Africa. The help and expertise I received was great and saved the day.
All of the staff had a great attitude and obviously love bikes which makes a great atmosphere. Definitely the place to go for bike needs. Thanks guys.

Knowledge staff, great products, and super friendly atmosphere!!! 10 star! S/O to Austin for helping me find a new shoe while I was riding at the Trinity!!

Great support when I bought a bike rack

Great communication and fixed the problem in a timely manner.

Love it