Customer Testimonials
On-Line payment system, Realtime Tank volume, choices of Payment options. and the delivery of propane without me needing to request it.
Great service
Fast delivery and very nice drivers.
Nothing wrong with product, good service
Service is outstanding
They have been taking care of all our fuel and service needs for over the past 17years. The drivers have always been polite and friendly when they delivered the fuel and performed services.
They answer their phone,they deliver in a timely manner prices are very competitive
Reliable and competent service. The phone app is great for keeping track of my account and bill payments.
Very dependable and on point with all services and accounting
Prompt attention to my issue with the gas line. Appreciated.
Jane is awesome! She answers my questions when ever I have them. If she doesn't know the answer she will find it for me. If I have any issues usually the crew is here that day to fix them.
That the delivery is always on a Friday and that we can lock in a price.
We have been with Griffith/superior propane since 1992. I have nothing bad to say about them. Their service has been stellar, excellent 24/7/365 days a year. I feel bad for people who don’t know good service. For thirty years that’s what they have provided.
Comforting to know their there when I need them. Delivery, service, and maintenance. And the folks who answer the phones for my dumb questions. Thanks again. Watertown, ny.
Dependable!
Always available to answer questions, the service has been good since day one.
I like the remote monitor for the tank, and the quality of service.
I like all the staff in Watertown, NY. What I find really annoying is getting an invoice with a due date even though I have prepaid months ago more than enough to cover this amount!
Efficient service.
All of the people that work in the local area are very friendly and professional. Eric Scott is very customer oriented and does what ever he can to keep customers happy!
Prompt automatic service when I call with questions they are answered quickly
Product delivered when requested.
I like the fact that they can monitor your pargas amount of gas in the tanks on their website. They come to fill it up when it gets to a certain percentage.
Always prompt on delivery
Customer service always helpful Also, I like how technicians monitor propane tank and fill when needed. Great service for seasonal property.
I really like using the Superior online website to be able to see the actual status of my propane tank! I would suggest that Superior develop an App to be used on portable devices. Last but not least is the really nice propane delivery driver that has always delivered my propane for many years is the nicest, friendliest guy who first told me about the website and installed a device on my tank that transmits the tank status in realtime. He also told me how to access it online. He always stops to talk to me if I’m here which gives me the opportunity to discuss the changes I’ve made over time relating to propane usage and he keeps me advised of tank size, etc.
Griffiths customer service is excellent, whether I'm calling or visiting my local Watertown office. I always refer people to you. Thank you for being a trust worthy company.
On time delivery and friendly staff.
Very pleasant to work with.
Reliable and friendly probably not the cheapest but I’ve never shopped.
Timely propane delivery service