Customer Testimonials

Your staff was great! Very attentive and follow through and all the details.

very likely - sent a friend in immediately after our visit to make a purchase on an electronic derailer. :)

Good selection

Good help, nice to have another store/brand in St. Paul. Inventory in store was accurate to website. All good stuff in my book.

Mikayla smells weird. Kaye kept giving me the evil eye. David has too much energy. A-A-Ron is handsome.

Friendly, fast, professional service at a fair price.

Mikayla V was very knowledgeable and helpful with parts selection and installation of mount, however another employee a very tall black or dark skin came over to us while installation was being performed and observed us for a few minutes with his hands down inside the front of his pants which I find is disgusting

Best turnaround time in the twin cities! Friendly staff and great work on our bikes. We’d bring them back to you in a heartbeat.

1:1 service, with all questions answered patiently and thoroughly.

Product knowledge. Get it done. Communication. Freewheel is my place. The others pale. I’ve been there and not going back. A week turn around on service is acceptable vs your competition for an appointment in two to three weeks and bring it back after a deposit...uh yea, nope. Keep it up. More rigs to service and to consider for the growing corral of rides in my personal bike room.

Very helpful staff.

Had what I wanted in stock (KMC 10 speed chain). Convenient location to my home.

Friendly, fast service. Kept me informed of the process (some parts required replacement.)

Both people working at the shop were so helpful. Took a lot of time to help me find the perfect gift!

First name removed

Awesome service. Timely and helpful.

I've purchased a couple of bikes from Freewheel in the past 2 years and they have always been very helpful.

I had a bad flat on Dale and the good people at Freewheel put a new tire on my bike on the spot!! Thank you!

Helpful staff, quick and knowledgeable. Clean shop.

Bike was ready on time. Tune up took care of the issue I was having. Recommendations on parts that needed to replaced is appreciated.

I walked in knowing what I wanted but the front lady was super helpful. Don’t remember her name but it was a great experience. Also the new shop is dope!

It was a good experience

My bike repair was handled professionally and very quickly.

Knowledgeable, friendly staff!

Just consistently great service at all of your locations.

Great service, helpful staff

Great service!

Everything went smoothly. As usual.

The backlog for service can be a problem but that's not your doing.

Good service and maintenance classes. Staff always friendly, accommodating, and helpful.

Nice store layout. Excellent service.

I am still learning about what Freewheel has to offer. It is the closest bike shop to my apartment so I am shopping there. I am also new to the area so...there is much to learn. The employees are friendly and knowledgeable so that is a good thing.