Customer Testimonials

Friendly staff, good selection!

Fixed my flat right away. Very friendly and professional.

The place was clean, the staff was friendly and helpful it's nice to have them in the neighborhood. Great job on my bike.

Friendly and helpful, very approachable

Friendly service and the person at the store saved me the cost of a new bicycle pump by helping me fix my old one, instead of having to buy a new one. Only one little piece was broken on my old pump. She sold me a replacement part and even installed it for me. I will definitely be back.

Very friendly and knowledgeable staff. Thank you.

Best bike shop experience I've ever had, and I've been to a lot of bike shops. I've even worked in bike shops. The crew working the shift when I was in was awesome.

Quality products and service

Excellent customer support/service. Met all my expectations!

The staff was very helpful and available

Knowledgeable Techs

Always a great selection of quality products and friendly knowledgeable staff. Willing to go the extra mile and ready to help when disaster struck our ride. A quick service got us back on the road and the friendly technician and staff were very accommodating of our needs. Thank you Freewheel!

I brought multiple bikes in for tune-up evaluation, and both technicians were super friendly and helpful. I appreciated the honesty about the condition of my bikes and what type of maintenance they needed. I'm new to biking so the technicians also explained some basic maintenance things I can do myself.

Aaron at the shop was fantastic, honest, and open with me. I had a great experience all around.

Very nice people and helpful too.

Very knowledgeable and attentive service, availability of the product I was looking for (Trek Verve), location (I could ride my new bike home easily).

The tech was friendly.

I called in about a repair and they did it the next day. Great service, friendly employees.

Great location, excellent customer service, good inventory.

Patrick Knox’s phenomenal wheel building skills !
His attention to detail and craftsmanship!!
Patrick has built four wheel sets for me. I normally have some ideas in mind and Patrick always comes up with something way better!!
I am extremely happy with the last wheel build!! Can’t wait to have him lace up the next wheel set !!!

Thank You very much 🤘🙌🔥👍👍
Name removed

Always have knowledgeable staff- thank you.

David was very helpful and professional, my son and I love our new bikes!

Knowledgeable, friendly, willing to help in any way.

Friendly people and high quality products.

Friendly and knowledgeable staff and good selection of products.

Your sales associates are always ready and willing to answer any questions or help with any issue. This most recent visit was made easy and awesome by David!!

great staff. Kaye was particularly helpful.

Great store and staff and vibe.

After calling many other shops to find a replacement fork for my salsa and being told it would be 6 months or more, I called free wheel and had it in two day’s. Great service and helpful over the phone

Excellent service, knowledgeable, helpful staff.