Customer Testimonials
I have only had one direct interaction so far with an employee who had come to my home and he was prompt ,professional and knowledgeable.. scheduled refill was on time and prompt too. So far so good
Great service.
We are new to your services and wow are you fast....
Thank you very much
Jennifer Delia
Drew Haycock
Just transferred to Eastern from Amerigas and was pleased with phone reps and propane tank installers. Have yet to receive propane so cannot comment further at this time.
Service was done very quickly and effectively. my questions were answered in a courteous manner
Prompt rapid service.
Prompt delivery.
Friendly, prompt, professional. Thanks!
Timely and reliable
Good customer support - answer the phone late into the evening and try to be helpful.
Call back with answers as opposed to keeping customer on the line while tracking down information. A pleasant change for sure.
Great service polite and nice service , quick response and service
Reliability
Very reliable
While running out of gas should not have happened, I was relieved and pleased that eastern made sure they were here the next morning. The delivery person was polite and thoughtful making sure my stove worked before he left. That was very much appreciated.
We have automatic refill and we appreciate your service
Always reliable for my auto delivery and service calls when needed.
I can always reach a live person to discuss my bill and/or other issues.
Too new a customer.
Timely, responsibility
Your service.
The service provided by your technician was excellent! He was very helpful and made sure we were taken care of properly!
Eastern Propane is both very professional and has a family approach to customer service. I have been a customer for 12 years and hope that their joining a larger organization does not lead to them being hollowed out into a call-center offshore.
The company is local, and the people are friendly and knowledgeable
Timely
Customer service is great. Reliability and dependability. We are always secure knowing that no matter what the weather, when we need a propane delivery you are there.
Never have any problems & if we have an issue you respond promptly
Dependable service
Excellent service. Great customer relations and highly competent field staff. Pleasant to work with.
Prompt service, employees are courteous & knowledable
You were communicative and helpful.