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based on 8892 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleans nicely
My carpets and grout needed a cleaning that they had not had in years. I’m happy to say the traffic paths are gone for now and the grout is back to its original color. Thanks.
We were happy with the work done. A couple of extra things were done that were not planned but we were happy with the work done on them as well.
Not only are our carpets cleaned, the technician was so kind!
Very friendly technician. Was honest about the products and services. Will definitely use your services again.
the results
Our carpets look great! But i have an industrial size fan in my undersized office... Please send someone out to pick it up.
Too expensive for quality of service. Tile cleaning was poor at best with multiple places completely missed.
Fast and great job
I have used Zerorez many times, for carpet cleaning and been thrilled with the results. This time, I had Zerorez come out and clean my heating ducts and vents, and the dryer vent. Job well done.
While I appreciate the excellent results, I am most impressed with the positive attitude and work ethic of the service technicians. I hope this company treats their technicians with the kinds of respect deserved of all employees who make their employers look good.
The finished product
I like how Zerorez is willing to come early from the scheduled time. That's a plus. Also the staff is very friendly and professional. I had a wonderful experience with Devin. He's very polite and answered all my questions. He definitely went the extra mile.
I like the results from your cleaning and I really appreciated the service technician's manner and communication and timeliness.
Your work is above all others. I have and will continue to tell everyone I can how great your service is, and how PLEASED I am with your work.
ZeroRez has great customer service. If unhappy about your cleaning experience, they will go the extra mile to make it right.
Awesome
Good residual smell. Super nice technician made experience pleasurable .
Don't let him get away from you.
Bill
I had Jordon come for servicing our home. He came in and explained all that he was doing and then set u, cleaned all the heating cooling vents, cleaned the living rm couch, love seat and chairs and the the couch and love seat in the family room. He was very thorough, efficient and was done in 3 hours. I will definitely have him back and thank you for all you did. it was amazing how dirty the vents were and I am hoping that all of these procedures will make my congestion and allergies a lot better! Thank you Jordon!
Technician spent time getting out two larger stains but when it came to doing the rest of the carpet, passed over everything else to just barely make the carpet wet but not cleaning the carpet leaving the majority of carpet not really cleaned. Minor spots and stains still remained. Disappointed that I paid for a whole house cleaning but didn’t really get a thorough cleaning. The first time we used new rez it was very complete and good but this second time was a disappointment.
Joe, the service man was out standing in his concerns to do a good job and he did to my satisfaction. He is very personable and did his best to take care of my needs. My only problem is the cost, it was so very expensive and I did not realize that each part of stain removal and such, each cost extra creating a $500.00 bill that I was definitely not expecting. I was not told ahead of time about these added charges so I was not expecting to have such a large cost.
Great job cleaning a very dirty carpet. Looks and smells so much better!
The tech hit on my fiancee and asked for her number even though she was wearing her ring.
You guys know what you’re doing; from the pre-treatment to the pet hair extraction to the cleaning and protectant….the carpets look great! And Jordan was polite, knowledgeable, and worked hard to make the carpets look great. Thank you!
They did a real good job on my floor grid and tiles.
Jordan was helpful and considerate. Explained the process, etc. and seemed knowledgable. Would have him back.
Brandon S was very kind and very detail oriented. He made sure I was happy with the finished product and after that great service I will definitely be doing it again in the future and also referring everyone I know to zero rez! :)
I like the fact that vents are each individually cleaned. Jordon was very professional and was training JR. Both were respectful wore shoe covers and made sure corner protecters were in place to protect walls from hoses.
Did good thank you.
The workers were on time, polite, thorough. I am happy with my carpets.

I like that they come when they say they will be there. They clean the carpet and then they leave. I have good things to say about their service.