- Phone: 509-582-9000
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based on 8946 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
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Nick did a very good and thorough job.
Polite and helpful technician.
Fast, friendly and courteous
It wasn't until the technician left that I realized he didn't go through to show me the results. There was a stain in the living room that didn't come out. I would have been ok with that if he had just pointed it out and explained. I'm not sure he even tried. Other than that, he was polite and professional.
Easy to make an appointment. they do a great job making sure the carpet com out clean.
Easy and technicians will take the time to explain any extra services that they provide or you ask about.
Loved the carpet cleaning
Professional and clean
What I liked about your service was the young man who did the work. He was bright, engaging, and professional. I could also tell that he was dutiful about his work. He was a pleasure to be around.
Respectfully,
Name removed
It was a great experience. I was contacted before my appointment, to see if someone could come early. The technician arrived 30 minutes early and did a great job cleaning my carpets. I would absolutely recommend.
Super quick and friendly
Bradley did an awesome job. Thanks for the great service.
I was able to get scheduled for the day after I called. My carpet was cleaned quickly and efficiently and a tough stain removed that no one else was able to remove! It's been over a week and the stain hasn't reappeared as it always did in the past.
Clean the brushes better also have enough door jam protectors
We are very pleased with our clean shower. We had signed up to have our shower cleaned on a special, however, we learned on the cleaning day that cleaning hard water stains was a different price-a significantly higher price difference. Again we are pleased that it is cleaned, but were disappointed the price tag was 5x the special we had sign up for. We would suggest that you make customers aware of this possibility at the time they book the service.
Brandon did a tremendous job. He was courteous and very professional.
Work vehicle dripped oil on my driveway.
The technicians were on time and very professional. They did a great job.
No shoe coverings were worn on the clean carpet coming and out of the house.
Excellent service -- Nick was courteous and did a great job cleaning our carpets. He explained everything clearly and was very thorough. We appreciate having clean carpets and will be calling Zerorez again!
Live in Hermiston. Without a doubt best option vs local in town. Price, product, and results. Thanks again. Happy house happy customer
I like that I could schedule services easily online. I love that my old carpets came so clean. The results were better than I expected.
Great job! Very satisfied with our carpet cleaning.
Great response time, competitive pricing, environmentally friendly. Easton was very friendly and did a great job.
Easy to book and do quality work.
My father's 20 year old carpet looks very good. I didn't think he would be able to get some of the stains out but he did.
I am very pleased with the job and the technician.
Thank you very much and I will recommend Zerorez to anyone.
Name removed
Didn’t leave the carpet very wet dryed pretty fast
On time. Workers were pleasant and professional. Carpets look great!
I like that you arrive on time and clean the rooms as promised. The young man was very pleasant. He addressed every question and concern respectfully. I also like the fact that your products do not leave a smell or sticky residue on my carpet.