Customer Testimonials
Very responsive with repairs.
I was totally impressed with Zion's sales manager and all of the mechanics. They did everything they could to accommodate my needs. They might bike shopping a total pleasure. They were professional, competent and had a lot of bike expertise. I highly recommend this bike store.
Excellent service! I had such great help choosing my bike and accessories. Very informed staff. Everyone who helped me was super friendly and didn’t pressure me.
I bought a great helmet when I picked up my bike. Strongly recommend to others!
Overall Excellent experience!
Knowledgeable, helpful, friendly service.
Made it easy to do business
Both service and sales are too notch.
Experienced staff is the best part of this business. I hope the new owners keep the staff happy.
Always good communication from Trek Highland Park. Staff is very customer-focused and pleasant. Everyone knows what they’re doing and are prompt.
Very helpful staff.
Very helpful
Great service!
Good quality. Knowledgable and friendly staff.
Knowledgeable sales people
peple are kind
Very helpful service.
I dropped my bike off to get my rim fixed and had been told it would probably take a few days to get fixed. This wasn’t a big deal since everyone else was telling me a week. As I was driving home I got a call that the bike was ready! Having worked similar jobs in the past, I know how rare this is. I’m incredibly grateful for the quick and excellent service!
The best part of it all is the service . Friendly and knowledgeable people.
Great customer service! I love that you'll install equipment that was purchased from your store without an extra charge. This is key.
Expert installation done in a timely manner
salesperson handled all my needs
I have shop at this highland park store for years it IS the BEST.
TORSTEN ECKSTEIN Has managed perfectly this store with its customer service and sales.
I live in other states also and go to Trek stores but no one manages the store BETTER than
TORSTEN.
Trek Electric bicycles are easy to ride and comfortable. I love my TREK bikes.
THANK YOU
CORA CASATI
Good stock level on product and knowledgeable staff
Excellent product knowledge.
Very knowledgeable service staff who do excellent repair work
Selection and attention to my specific needs was outstanding. Sales person was friendly and courteous.
Came in for a quick diagnosis, they were able to fix and get me out in 1/2 hour. Very grateful for their quick service as I am from out if town.
Thank you
I came in for a saddle and they had the one I wanted in stock. It was helpful that I could check online before making a trip to come to the store. They also had a gel saddle cover, which I got for my second bike. I'm satisfied with my purchases.
Zoe did a great job with the purchase of a bike for my granddaughter! Thank you so much, she loves her first new bike!
I've been buying my bicycles from Zion Schwinn for roughly 25 years. The customer service is great and the bike mechanics are very skilled at their jobs.
Was very knowledgeable and helpful for my bike fitting.