Customer Testimonials
Everyone is nice. Attentive. Knowledgeable. I love my bespoke TREK Emonda. And I love going into the store and seeing friendly, helpful bike enthusiasts.
Great customer service after an incorrect product was specified and purchased.
Expert mechanics and no haggle returns.
Our family has been buying bikes from Zion (Schwinn) Cyclery since the 90’s. Mary and all of the techs had always done a great job with the selection, price, and service. I am happy to see that everything remains the same. We worked with Dwayne on this purchase, he was very knowledgeable on the gravel bikes and was a pleasure to work with.
It's always pleasent to shop for bikes with laid back and friendly emplyees. The employees show a sincere interest in working with growing teenagers to find a quality bike with the best fit.
expert help
Great products and excellent service
I was very happy about their concern for my bicycle and how detailed they were about what services they needed to provide. I was kept informed of the services and when they would have by bike completed. My bike looked great after their service. It rides perfectly.
The service and employees are fabulous!
i love bikes
Knowledgeable employees who get things done quickly.
Quality, knowledge and professionalism.
Torsten was wonderful. He was very professional. He explained what needed to be done and why. He was very friendly and nice to work with. He even put my heavy bike on my car rack for me. I really appreciate that. You are lucky to have him representing Trek HP.
Just friendly professional service. Excellent product selection.
Great service and quick installation
Friendly environment with knowledgeable staff!!
Micheal we tremendously helpful and attentive to get us back on the bike again!
KC was amazing. He went out of his way to help my son with his bike. Above and beyond what was expected. Great experience. We will always go to see KC at the Trek store
Excellent, friendly, knowledgeable staff. Outstanding bike repair staff!
Knowledgeable, friendly staff.
I like the knowledge the techs have as well as just being really friendly. Seems like they're never too busy to help a customer. I wish you had more BMX and more customs parts but its the best shop outside of Chicago ones. I choose to start riding again at a bad time with inflation. a $900 bike cost me $1200 But thats not Zion cycles fault. Either way great place and Ill leave a great review for ya on google and yelp.
Awesome customer service. I have been a customer of this wonderful shop for a long time. In this store, in addition to selling bicycles and accessories, you can adjust the professional fit of the bike, upgrade and repair your ‘faithful horse’, purchase a bike uniform and sports nutrition.
Corey also helped me get the Wahoo Kickr bike handlebar and power supply under warranty.
One of the best and high-quality services!!!
I recommend to everyone!
Fast & knowledgeable staff. Very pleased.
Great selection
Super helpful and knowledgeable.
The sales and service department have gone out of their way to be helpful
Great customer service and wonderful selection and inventory of all bike-related products!
Quality service, good communication and friendly staff.
Excellent service and products. I live an hour away, but well worth the drive.
I did a Retul Bike Fit with Corey and noticed an immediate improvement on the bike.