Customer Testimonials
Always good work and the team that works there is very helpful and friendly.
Jacob was very helpful and forthcoming in answering questions. They delivered on commitments for delivery. The store has a lot of inventory so you can see choices. All in all a good experience.
Availability and quality of offerings.
Doug did a great job explaining everything about biking to both myself and my toddler. Thank you!
Great service, fully staffed, full inventory, and modern day alerts / e-mails when my product is in. Thank you
Great facility, great people.
Lots of new bikes in stock, great service.
Friendly and professional
Professionalism and knowledgeable
The service! Patient and very informative. Thank you.
Nikki was awesome! Buy all my bikes here for the last 30 years. It’s like home.
Quality
The person that helped me was very knowledgeable patient and kind.
Damian was fantastic! So knowledgeable, asked me lots of questions about my needs/wants in a bike, was very patient and helpful.
Friendly staff
Wry knowledgeable
I like your staff and your products
Quick turn around on bike repair. Friendly staff.
Nice people good service
We have purchased all of our bikes from you for many years.
Most recently the Verve 3 and 20" Precaliber kids bike. I will be bringing in my wife for a new bike this spring.
Always a great selection of quality bikes. The staff is very helpful and knowledgeable about bikes and accessories and your service department does an excellent job.
Knowledgeable staff
Quick work and great recommedations
Good quality and staff is really helpful.
I was in and out in 10 minutes. Knew what I wanted and test rode bike, paid and left.
Trek of Highland Park best thing is its people. Always friendly and take the extra step to get your issue resolved.
mechanics we trust! always helpful and willing to answer our endless questions
Anthony is awesome!
Prompt knowledgeable help. It was my first time visiting your store. I received great help from several individuals and got me exactly what I needed - a new mountain bike for my son. We went for a ride that afternoon and he absolutely loves the bike. I only wish I lived closer!
Brought my bike in for service and the repair tech was very knowledgeable and honest. Did not try to oversell the work needed. Trust is so important and feel good Bout having my bike serviced at this location
It’s all there
It was not a great experience. New ties are fine but the shifting problem was not fixed. Really messed up my last ride