Customer Testimonials
both on phone & at the counter, the guys were great
The staff are outstanding! Always engaged and informative.
Service crew was very courteous, friendly and did a quickly turn around on fixing my bikes on two separate occasions.
KC is a stunner
I love visiting the Trek Store! The customer service is great! Shout out to Maurice and Damian-they are the best!
Their knowledge, time spent with you as a customer, and expertise are unmatched. This is why I have been a repeat customer for over 20 years.
Corey is always incredibly helpful. I pass several Trek stores and numerous bike stores to shop at Highland Park Trek. Very satisfied!
Great customer service. It was our first visit, as newbies to Highland Park. We will be back with our toddler daughter for her first bike! :)
Communication and the work they do.
Clean store
Quick engagement and inquiry on how to help me.
Great balance of inventory selection and helpful guidance on bikes and accessory needs.
I’ll be back
Knowledgeable staff, fair pricing
excellent service
Your team was very knowledgeable and helpful when I was in. They did not try to oversell me on products.
Good products, friendly staff
All staff’s friendliness and knowledge.
Todo
The guys at zion cyclry are friendly and knowledgeable I've been going there for years never disappointed.
Knowledgeable and friendly staff, Good product selection.
The selection of bikes and the service I received was excellent. Would definitely recommend to friends and family.
Excellent, proactive customer service by staff. All in all a very pleasant experience whenever I visit Trek Store at Highland Park.
The personal friendly service.
Quick efficient service.
Kind, patient, helpful staff. Quality products.
Service mechanics
Great service
I walked in and had a problem with my BMX bike and explained the problem to the guy who greeted me. He called over the guy who he thought could handle the problem best and within 20 minutes I was riding my favorite bike again. I’ve come to Zion to buy and service all of my BMX bikes and I have been to other places but Zion is always the best. Thank you!
Knowledgeable mechanics and excellent service. Highly recommend!!
Expert and friendly staff
I am orig from Skokie my dad lives in Deerfield my mother used to work at Ford across street before she passed. I have been in bicycle industry 36 years from my own shop in Milwaukee to wheel and sprocket and Trek corp. now I make e-bikes Zugo bike , I come in every year to buy Socks with dealer name. This year had to get for my GF as ya only had small lol
You guys would be a shop I would recommend.
Thank Y’all
Brian Robbins
@austinonefit
The Owner is amazing. His daughters also work there and they rock. Great service, sweet bikes, highly recommend!!