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based on 21250 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the fact when I have a problem or just a question I can call and I always seem to get a very helpful and pleasant person on the other end! That means a lot!
Diverse Educational opportunities. Keeping the membership current on changes in the industry.
Get friendlier people to work in the office on AH road
I think it's great that you offer so many free classes.
You didn't disappoint. My co-workers are already members.
Educational opportunities, friendly, knowledgeable, helpful staff.
support from staff
Not allowing Sentrilock one day codes is a big problem. I have heard some argue that an agent has to have a Sentricard as one of the 'tools' in their 'toolbox'. I would say that by not allowing me to utilize one day codes, you are taking a 'tool' out of my 'toolbox'. I have run into numerous issues where using a one day code could have helped my client and get a transaction closed. I almost switched boards a couple of months ago, but am hoping Mainstreet does the right thing. If not we will leave. This is impeding our ability to assist our sellers and get business done.
Very prompt answers to any questions that I have. Good opportunities for education and networking.
Not giving 1 day codes.
Also, all of your emails, but most importantly those regarding invoices and money I owe, seem to go into spam/junk and then my office Broker calls and end up finding out I need to pay that way. By then I have been assessed a late fee, so it's very aggravating!
Offer a variety of convenient services.
Always helpful.
Brokers should be the ones to decide whether or not to allow 1 day codes on their keyboxes, not the association!
Knowledgeable and helpful staff: always professional and polite.
Jean and Lloyd Lundberg
Very responsive. Thank you
I get the answers when I need them.
The range and quality of the services offered.
ALL THE PRE-PRINTED FORMS ONLINE AND A VARIETY OF EDUCATIONAL PROGRAMS.
User friendly site.
Quick response and accurate information
Not have our next years invoice requested for payment in December near Christmas.
The convenient training on location.
Responsive, friendly, open door policy.
I can easily find what I'm looking for on the website.
The expertise of the staff, and everyone is so willing to assist. Great organization.
Don't understand why money was spent to integrate Google Maps into the address bar of each MLS listing (which, by the way is a fabulous service to the membership) -- IF IT'S AGAINST THE RULES to reference this feature in the directions field? If a member pulls up a property on their phone in the car it's awesome to be able to click the address to get accurate directions to the property. It's ridiculous that referencing "click address for Google Maps" in the directions field is a violation. Rules needs to review & change.
Precise,courteous,prompt responses.Your the best.
The fast response time to questions.
questions are answered quickly
Courteous service, always going out of your way to get answers. Thank you!!
Main Street Organization of Realtors does a great job in keeping agents up to date on what is happening in our field, gives great options for CE and Designations and offers a multitude of programs that benefit agents.