Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21251 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 19, 2015 — Rated 10 out of 10 by Susan Durham Mainstreet Organization of Realtors®
What do you like about our association services?

Current with information, lesser fees than CAR, events, classes
Report a concern   August 19, 2015 — Rated 10 out of 10 by D.G. Mainstreet Organization of Realtors®
What do you like about our association services?

I think you do a great, great job. The only hing that really, really bugs me is that you, for whatever reason, listened to the few individuals complain about one day codes, removing that part of the Sentrilock system. Its not any safer, its just something to blame a bad event on. If people want to steal from you they will find a way to steal from you. It's that simple.

Maybe people don't know they can document who goes in and out with one day codes. We uncovered an unlicensed secretary making appointments to do showings with one day codes using the Brokers ID. Our practice is to set the appointment with a one day code and then follow through with a physical check looking up the Brokers or Agents ID. When the name and the ID did not match we called the Managing Broker who was stunned. I believe her canned her because of the obvious risk of having someone like that one board.

It is just such a waste to have all those Sentrilock boxes sitting in our office. We switched everything to combo boxes which frankly we think are higher risk than the Sentrilock boxes but without one day codes the boxes its just a lump of metal.

When you first removed one day codes I think a lot of people switch boxes. You couldn't find a Home Depot which had combo boxes in stock. Basically there was a run on combo boxes.

Anyway, other than the One day code thing which really bothers me the Association does a great job.
Report a concern   August 19, 2015 — Rated 6 out of 10 by D.K. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Not happy with education classes offered. You are not offering Property management or condo association management classes. I have to seek out other associations for the training I am looking for and that is not cost affective for me.
Report a concern   August 18, 2015 — Rated 10 out of 10 by R.L. Mainstreet Organization of Realtors®
What do you like about our association services?

Endless education.
Report a concern   August 18, 2015 — Rated 10 out of 10 by L.D.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Whenever I call with a question, the person always stays on the phone with me until it is resolved.
Report a concern   August 18, 2015 — Rated 9 out of 10 by T.P. Mainstreet Organization of Realtors®
What do you like about our association services?

I always get pleasant and informational responses to my questions or requests
Report a concern   August 18, 2015 — Rated 10 out of 10 by S.M. Mainstreet Organization of Realtors®
What do you like about our association services?

I like that you are available and always have the answer. Everyone is also very polite
Report a concern   August 18, 2015 — Rated 5 out of 10 by M.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

nothing for long time agents. You still want full fees after paying for forty years.
Report a concern   August 18, 2015 — Rated 10 out of 10 by J.R.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Adaptation to needs of the members.
Report a concern   August 18, 2015 — Rated 3 out of 10 by T.D. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

The lock box system is really a pain in the neck.
Report a concern   August 18, 2015 — Rated 10 out of 10 by P.V. Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt service questions answered.
Report a concern   August 18, 2015 — Rated 10 out of 10 by B.H. Mainstreet Organization of Realtors®
What do you like about our association services?

The convenient services
Report a concern   August 18, 2015 — Rated 9 out of 10 by Larysa Suptela Mainstreet Organization of Realtors®
What do you like about our association services?

Quick, accurate, and very patient.
Report a concern   August 18, 2015 — Rated 10 out of 10 by Robert Reed Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt service.
Report a concern   August 18, 2015 — Rated 9 out of 10 by N.S. Mainstreet Organization of Realtors®
What do you like about our association services?

GIVES US PLENTY OF TIME FOR NOTIFICATIONS SUCH AS WHEN DUES ARE DUE. ANY TIME I CALL THEY ARE MORE THAN HELPFUL WITH MY QUESTIONS
Report a concern   August 18, 2015 — Rated 10 out of 10 by Ben Cocogliato Mainstreet Organization of Realtors®
What do you like about our association services?

Seems to be on top of current trends. Classes & instruction offered is great.
I hope to be attending more learning experiences myself.
Report a concern   August 18, 2015 — Rated 10 out of 10 by Shirin Marvi Mainstreet Organization of Realtors®
What do you like about our association services?

Friendly and helpful staff.
Report a concern   August 18, 2015 — Rated 9 out of 10 by S.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Assistance was provided accurately and quickly.
Report a concern   August 18, 2015 — Rated 8 out of 10 by R.D. Mainstreet Organization of Realtors®
What could we do to improve?

lower fees for members.
Report a concern   August 18, 2015 — Rated 9 out of 10 by D.J. Mainstreet Organization of Realtors®
What do you like about our association services?

good service
Report a concern   August 18, 2015 — Rated 3 out of 10 by K.K. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I've had a rough time financially lately and in the times I struggled to pay on time, I was disconnected from the MLS, which is understandable, but charging the large fees to rejoin the association are unnecessary in my opinion. I know that's the policy, so I didn't get upset about it until I was for to pay that fee to rejoin TWICE in less than 12 months. I just didn't feel as though I was being treated with compassion. At first I thought it was just an automated thing, but I called the office to speak to humans and was told there was nothing I could do about it.
Report a concern   August 18, 2015 — Rated 7 out of 10 by J.F. Mainstreet Organization of Realtors®
What could we do to improve?

The education department rates 10. The rest of the organization we have not been impressed with for the most part!
Report a concern   August 18, 2015 — Rated 10 out of 10 by B.L. Mainstreet Organization of Realtors®
What do you like about our association services?

Easy to access/use.
Professionally presented.
Report a concern   August 18, 2015 — Rated 5 out of 10 by W.C. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Don't have anyone to recommend
Report a concern   August 18, 2015 — Rated 10 out of 10 by Beblon Bobo-Thomas Mainstreet Organization of Realtors®
What do you like about our association services?

You guys always have the answer to my problem.
Report a concern   August 18, 2015 — Rated 10 out of 10 by A.F. Mainstreet Organization of Realtors®
What do you like about our association services?

EXCELLENT SERVICE
Report a concern   August 18, 2015 — Rated 7 out of 10 by D.T. Mainstreet Organization of Realtors®
What could we do to improve?

I am still waiting for calls back from questions I asked months ago
Report a concern   August 18, 2015 — Rated 10 out of 10 by M.T. Mainstreet Organization of Realtors®
What do you like about our association services?

Great service and programs
Report a concern   August 18, 2015 — Rated 10 out of 10 by N.G. Mainstreet Organization of Realtors®
What do you like about our association services?

I am reminded of every step I should take in order to run my business properly. I am also getting the training and the information about real estate market and new laws.
Report a concern   August 18, 2015 — Rated 8 out of 10 by A.M. Mainstreet Organization of Realtors®
What could we do to improve?

Lockbox one day codes

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