- Phone: 630.324.8400
- Visit Website
based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very advanced technologically and staff is very helpful.
you are prompt and firndly
The people that answer the phones know exactly how to help with the problem I am having. Never have I had to wait and wait for the answer!
MLS are beconing over rated
phone calls get routed quickly and answered in a timely fashion
When I have called with information regarding continuing education classes you have been very helpful. The woman I contacted didn't have the info for me immediately but emailed me a few weeks later when it became available. I really appreciated that she didn't forget me.
Stop sending surveys & start responding to your Realtors requests & recommendations.
Weekend CE classes would be fantastic!
you are prompt and courteous.
Available to answer questions quicky
Easier access from google or smart phones.....
I just have no reason to refer.
Education workshops and seminars, available resources
Help stop the HUD Fraud going on our HUD Listings.
Friendly, patient,did not rush me. Thank you!!!
up to date responses without attitude
It's required to be in the business. Your website for verification is awful. Type too small.
You provide a lot of diverse services and in different locations
All the services and education. Association also keep us updated on changes in rules and laws.
Have live instruction at the Tinley Park location. E.g.,Orientation classes looking at a monitor for 8 hours is grueling dreadful, awful experience.
Enhance your events at the Tinley Park location and don't cater so much to the Downer's Grove location. Our dues matters and we deserve better services at the Tinley Park location. I understand instructors like to be close to their homes...but quality assurance for your members have value that results in member retention. This is an internal PR issue....the voice of the member matters.
Furthermore, don't challenge your audience opinions...rather look for problem resolution. Afterall, The organization solicited my thoughts and opinions.
Quick response and friendly service
always very helpful, lots of good classes/cert.
its great
Most of the time it can answer my questions or direct me to where I can find them.
The service is great. The staff is very helpful and knowledgeable.
Excellent Customer service .
Great staff.
It is excessively expensive
Always very helpful

The up to date material and technology and customer service.