Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21251 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 4, 2016 — Rated 10 out of 10 by J.F. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything!
Report a concern   January 4, 2016 — Rated 10 out of 10 by Margaret Moody Mainstreet Organization of Realtors®
What do you like about our association services?

The service I have received from Mainstreet is over the top. I love the way they think ahead to anticipate my concerns and answer my questions.
Report a concern   January 4, 2016 — Rated 10 out of 10 by D.T. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything! You anticipate my every need.
Report a concern   January 4, 2016 — Rated 10 out of 10 by Margaret Idasek Mainstreet Organization of Realtors®
What do you like about our association services?

Very knowledgeable and friendly
Report a concern   January 4, 2016 — Rated 10 out of 10 by N.G. Mainstreet Organization of Realtors®
What do you like about our association services?

everyone is always professional and very kind
Report a concern   January 4, 2016 — Rated 5 out of 10 by T.V. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Had to pay a late fee but it said pay by the 4th and still charged fee
Report a concern   January 4, 2016 — Rated 9 out of 10 by E.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Personnel is very helpful, quick service & good notifications of changes & activities.
Report a concern   January 4, 2016 — Rated 10 out of 10 by T.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Service is always good.
Report a concern   January 3, 2016 — Rated 10 out of 10 by Christine Chase Mainstreet Organization of Realtors®
What do you like about our association services?

Friendly and professional staff that obviously like what they do and take pride in serving the membership.
Report a concern   January 3, 2016 — Rated 5 out of 10 by S.D. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Allow for quarterly or semi-annual payment of dues(like other area boards) instead of hitting members up for $500 + each year at the holidays.
Report a concern   January 3, 2016 — Rated 10 out of 10 by Muriel Carter Mainstreet Organization of Realtors®
What do you like about our association services?

Helpfulness. Ease of getting a response to any questions or concerns.
Report a concern   January 3, 2016 — Rated 7 out of 10 by P.B. Mainstreet Organization of Realtors®
What could we do to improve?

Bill at another time of year or twice per year.
Report a concern   January 3, 2016 — Rated 9 out of 10 by N.G. Mainstreet Organization of Realtors®
What do you like about our association services?

I never have a problem and if I do I can always get the answer either on the website or over the phone.
Report a concern   January 3, 2016 — Rated 10 out of 10 by J.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Always available and easy to use.
Report a concern   January 3, 2016 — Rated 10 out of 10 by M.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt answers to my questions
Report a concern   January 3, 2016 — Rated 10 out of 10 by S.G. Mainstreet Organization of Realtors®
What do you like about our association services?

You're always on top of things! Thank you!
Report a concern   January 3, 2016 — Rated 0 out of 10 by N.J. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

No one day sentrilock codes allowed specificall by this board. Also i got a false call saying i owed dues, i panicked as to what happened to my payment only to be told by a rep w maonstreet the call was an error.
Report a concern   January 2, 2016 — Rated 10 out of 10 by S.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Always very helpful with getting you answers to questions or needs
Report a concern   January 2, 2016 — Rated 10 out of 10 by B.S. Mainstreet Organization of Realtors®
What do you like about our association services?

The friendly staff
Report a concern   January 1, 2016 — Rated 10 out of 10 by J.L. Mainstreet Organization of Realtors®
What do you like about our association services?

Very friendly and everyone seems to know the answers to my questions
Report a concern   January 1, 2016 — Rated 10 out of 10 by D.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Very responsive to my calls. Staff is helpful.
Report a concern   January 1, 2016 — Rated 5 out of 10 by R.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Not really disappointed, just would like to have more options on yearly dues. Perhaps annual, 6 month or quarterly options?
Report a concern   January 1, 2016 — Rated 10 out of 10 by Heidi Fiorentino Mainstreet Organization of Realtors®
What do you like about our association services?

Very kind, friendly and helpful.
Report a concern   January 1, 2016 — Rated 8 out of 10 by D.M. Mainstreet Organization of Realtors®
What could we do to improve?

Based on conversations with other appraisers across the country your service is superior but it is geared towards realtors not appraisers. Appraisers are required to pay the same membership dues as realtors. Maybe improving services to appraisers is in order
Report a concern   January 1, 2016 — Rated 10 out of 10 by Stephen Harris Mainstreet Organization of Realtors®
What do you like about our association services?

Everything!
Report a concern   December 31, 2015 — Rated 10 out of 10 by D.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Quick response to questions/concerns...education opportunities...availability of knowledgeable service personnel.
Report a concern   December 31, 2015 — Rated 10 out of 10 by M.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Friendly helpful service.
Report a concern   December 31, 2015 — Rated 10 out of 10 by V.D. Mainstreet Organization of Realtors®
What do you like about our association services?

They have great educational programs
They are easy to contact and respond in a very timely fashion
Always knowledgeable and courteous responses
Report a concern   December 31, 2015 — Rated 10 out of 10 by George Thomas Mainstreet Organization of Realtors®
What do you like about our association services?

It has it all. From questions I need answered to classes to fulfill my education needs.
Report a concern   December 31, 2015 — Rated 10 out of 10 by J.F. Mainstreet Organization of Realtors®
What do you like about our association services?

Easy to access website and location.

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