Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21251 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 21, 2016 — Rated 10 out of 10 by S.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Technology & updates
Report a concern   March 21, 2016 — Rated 10 out of 10 by Barbara Nasharr Mainstreet Organization of Realtors®
What do you like about our association services?

Always there for us!
Report a concern   March 21, 2016 — Rated 10 out of 10 by S.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Your availability and quick response.
Report a concern   March 21, 2016 — Rated 10 out of 10 by R.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Services provided, education offerings, networking opportunities, costs of membership
Report a concern   March 21, 2016 — Rated 5 out of 10 by A.J. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I find it very annoying that it is difficult to find a "live person" in a department during the day in essential services, when my job requires a quick answer to a potential legal issue or thorny situation. Vital departments should have at least one person on duty all day to respond quickly to problem situations, everyone should not be at a "meeting" or out of the office at the same time. Thank you!
Report a concern   March 21, 2016 — Rated 10 out of 10 by Lourdes Romero Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt answers and service. Smooth transaction. Personal attention.
Report a concern   March 21, 2016 — Rated 6 out of 10 by A.F. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Over communicated that I was going to miss the Jumpstart class then was charged a late fee. Had to go out of my way to call and get it waived - the association acted like it was my fault rather than acknowledging that I had sent 3 e-mails and tried to call several times. Was very disappointed at the lack of response initially and how the situation was handled.
Report a concern   March 21, 2016 — Rated 10 out of 10 by G.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Easy to pay tabs
Report a concern   March 21, 2016 — Rated 10 out of 10 by Felicia Johnson Mainstreet Organization of Realtors®
What do you like about our association services?

Your training is excellent, as well as your customer service. Website is good also.
Report a concern   March 21, 2016 — Rated 8 out of 10 by S.M. Mainstreet Organization of Realtors®
What could we do to improve?

high fees for realtors, especially new ones getting started. Not sure how you compare to other states, but IL, well we know IL is not in good shape financially.
Report a concern   March 20, 2016 — Rated 10 out of 10 by B.N. Mainstreet Organization of Realtors®
What do you like about our association services?

Very satisfied.
Punctual quality service.thank you.
Report a concern   March 20, 2016 — Rated 3 out of 10 by L.G.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I've already answered this question several times. You are disconnected to people in the outlying areas.
Report a concern   March 20, 2016 — Rated 10 out of 10 by K.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Professional
Report a concern   March 20, 2016 — Rated 10 out of 10 by M.O. Mainstreet Organization of Realtors®
What do you like about our association services?

Very professional and useful in our profession.
Report a concern   March 20, 2016 — Rated 10 out of 10 by M.L. Mainstreet Organization of Realtors®
What do you like about our association services?

Very supportive and informative. MLS system is easy to use. The one thing I would like to see is that Docusign become part of our dues and be available to all members possibly at a discounted rate.
Report a concern   March 19, 2016 — Rated 10 out of 10 by R.I. Mainstreet Organization of Realtors®
What do you like about our association services?

the education staff are friendly and smart.
Report a concern   March 19, 2016 — Rated 10 out of 10 by A.R. Mainstreet Organization of Realtors®
What do you like about our association services?

Fast service
Report a concern   March 19, 2016 — Rated 3 out of 10 by F.C.O. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

My membership is mandatory in order to sell real estate with a local real estate firm in the area. I do not choose to be a member or not be a member.
Report a concern   March 19, 2016 — Rated 10 out of 10 by P.J. Mainstreet Organization of Realtors®
What do you like about our association services?

Excellent team of educators and very helpful staff.
Report a concern   March 19, 2016 — Rated 7 out of 10 by J.S. Mainstreet Organization of Realtors®
What could we do to improve?

I like most things about MORE, but I would like the important changes to come to a members vote.
Report a concern   March 19, 2016 — Rated 8 out of 10 by K.S. Mainstreet Organization of Realtors®
What could we do to improve?

I have no experience with any other orginization to compare to.
Report a concern   March 19, 2016 — Rated 9 out of 10 by R.C. Mainstreet Organization of Realtors®
What do you like about our association services?

they are knowledgeable, and courteous.
Report a concern   March 19, 2016 — Rated 10 out of 10 by E.M.B. Mainstreet Organization of Realtors®
What do you like about our association services?

classes
Report a concern   March 19, 2016 — Rated 10 out of 10 by A.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Very happy with services always available when i need them appreciate.

Sincerely

Name removed
Report a concern   March 18, 2016 — Rated 10 out of 10 by T.V. Mainstreet Organization of Realtors®
What do you like about our association services?

always helpful and full of knowledge
Report a concern   March 18, 2016 — Rated 10 out of 10 by R.F. Mainstreet Organization of Realtors®
What do you like about our association services?

everything is easy to find
Report a concern   March 18, 2016 — Rated 10 out of 10 by Julie Brown Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt response in answering the phone and in finding the solution to questions.
Great job.
Julie
Report a concern   March 18, 2016 — Rated 10 out of 10 by T.L. Mainstreet Organization of Realtors®
What do you like about our association services?

You guys do a great job. your quick at getting back to us when we leave messages and always point us in the right direction.
Report a concern   March 18, 2016 — Rated 10 out of 10 by Susan Riley Mainstreet Organization of Realtors®
What do you like about our association services?

I think your continuing education person Latrice Rone is fabulous. She is always friendly, helpful and knowledgeable! I missed a class and she quickly found me alternative classes and credited my payment to the upcoming classes. Smooth transition. Less stress on me! Thank you Latrice!
Report a concern   March 18, 2016 — Rated 10 out of 10 by S.R. Mainstreet Organization of Realtors®
What do you like about our association services?

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