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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very responsive and helpful
timely, efficient, friendly, all good - So Far!
I am a newer member so I do not have a lot of experience with Mainstreet yet, but the service I have received has been helpful and friendly.
The people! I usually deal with the Downers Grove office and everyone I have ever spoken to there has been helpful and professional. I want to single out Cortney as stellar! She always goes above and beyond to help me.
Full dedication of the staff, extremely helpful and knowlegable
Quick and in depth.
Help always when you need or want it.
The education opportunities are awesome and the up to date information is spot on. They are always their for any questions and answers are immediate.
Thanks for being there!!!
The Market Conditions addendum (1004MC) for appraisers needs to be more user friendly. The appraiser should be able to hand pick the properties in this report. Currently the only option is to enter "parameters" and include all the properties returned. The appraiser should be allowed to drill-down in the results that come back from the parameters search and include only the specific properties that are "Her Comps" in the final 1004MC report that is generated by your system. This is important because the sales agents don't fill-out the listing sheets perfectly so broad parameters must be used first then sifted through to get only what is relevant. Your system already allows me to sift through the broad results and even select on the ones I want to use. It does not allow me to create a custom report from that information currently and I don't know why.
No, I'm very pleased with the organization.No Problem. I am not likely to recommend Mainstreet to other RE Professionals because they are already likely with Mainstreet if they are working in this area, or in their own organization if they work in another area, so it is a subject that is unlikely to come up.
Just started so I am not sure what to expect so I chose a safe rating
Make events that are ongoing more accessible to the North Lake County area.
As a former elementary school administrator, I love the way your education department serves its people with a very complete and comprehensive Real Estate educational curriculum and relevant course offerings.
Lower your dues!
The services provided were fantastic, they were were knowledgeable, to the point, and very professional.
Always available and easy to navigate
very nice customer service, the office staff is very good always ready to help.
Promptly response and close to my office
Lower costs
Always helpful
Mainstreet is always very helpful
Customer service is outstanding.
Love the classes and speakers, and all Mainstreet has to offer!
I don't know much about other associations so I don't know that I'd be qualified to say where or what Mainstreet can improve. Overall everyone is very nice. I say 8 because of that fact: I don't know the differences in the associations, so I'm not really qualified to say one is better than another.
New member fee and membership are too high.
Organized
People are friendly and really like to help if possible.
Fast, efficient and friendly
The great people every time I am around the association, they go out of their way to make sure the experience is THE best!
Excellant service staff polite knowledgable quick to resolve my problems.