- Phone: 630.324.8400
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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
JUST FEEL THAT MOST OF WHAT I PAY FOR ISN'T RELEVANT TO MY DAY TO DAY BUSINESS. LIKE THINGS DON'T HAVE A DIRECT IMPACT ON ME PERSONALLY AND THE VAST AMOUNT OF THE ORGANIZATION ISN'T SOMETHING I WILL USE. KIND OF JUST A BIG BUREAUCRACY.
Easily accessible and quick answers
Mainstreet Organization Staff is very polite and professional, and replies to the inquiries in a very timely manner.
Thank you!
Very helpful to have new agents
Class and payment reminders.
I always get someone on the phone who is polite and helpful no matter how silly or dumb my question seems, and they always have an answer or solution for me to try that 9 out of 10 times works!
Proactiveness and the care you have for your members.
The reminders and recommendations for CE are excellent. Great view of the locale in which we work as well.
easy
Ease of use, great help desk and always upgrading the services.
Accessibility, quality of resources
fix all the bugs in ConnectMLS and don't increase the fees.
I'm not sure why anybody would recommend a Realtor's association. In what context would that come up?
Fees went up....not happy about that.
I have not had a reason to use the organization, other than to pay my dues to it.
Good and immediate response to my questions
Everyone is doing the best they can. I am a realtor for 40 years in November of this year and I have certainly seen a lot of change. The strides that have been made are really great and yet I feel we've gotten so large and it's so overwhelming and even though we has satellite offices the personalness of the organization being close to our home domicile is nonexistent.
A little cheaper. Wish there were more live classes in AH
I can always get the answers I need quickly from More staff.
News letter and update.....communication
The Services - always an answer and courteous.
Reduce costs
Always find the staff to be very helpful and courteous. Like the informative training that is offered in many different media options.
Always updated on the latest happenings.
Too much info, too spread out, would take a lifetime to even think of where to begin. So largely, I ignore everything.
Spent a half hour just looking for a Ministerial Acts form because I've been talking with a potential client. MRED? Docu? MORe? I can't find it anywhere.
Even the iPhone app version of MRED is maddening so I use Zillow instead unless I need to schedule an appt.
user friendly site
Cotinuig Education
Great service. Personalized attention.
I just read everywhere and couldn't find anywhere on how long I have to pay before interruption of my services with you. Very Frustrating. I am back new with the organization and I didn't join to not pay my dues and get kicked off. I feel that this information should be more accessible to your members on their page. I am afraid that when I call I may just be looked at like an idiot. If it is on information page I didn't see it. Everyone doesn't have this $$$ on hand. I just want to see how long I have to pay boldly in print on the "managing my account page". I see that it was due in July which again I misunderstood and thought I would owe something in October. I just looked around and saw this the managing my account. My fault. Anyway, hope you don't mind me venting. Of course this will get paid. Pay to Play. I understand. Thanks!
very helpful professional and courteous