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based on 21252 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
professionalism
responsive.
Right now very unhappy about not knowing I owed $600 plus a $30 late fee. When I found out about this accidentally (going online to confirm Ethics requirement), it said I owed this money. I can not find any email giving me notice of this fee, nor any phone call that I was told was made.
Please confirm how I was sent this notice last July. I have paid in the past and would not ignore something as important as this.
Your communication has not reached me. I am very disappointed in this, since this is such a crucial part of my business.
Renewal fee continues to go up.
Everything is online and very convenient
They took care of my problem. I am glead to be a part of their organization!
approachable
Current resources and tools
NA
The employees are always helpful and well informed.
Think we pay too much for the few services offered
Always very pleasant and cooperative....
Quick responses except for today. Trying to get my bill figured out.
The educators are the best & the office staff is always helpful.
I think it would be better to break up this bill. It is very high especially when the market is slower starting September. I believe this bill should be paid twice a year. Also, the $170.00 we pay in addition is getting very expensive. There are many agents saying they do not have to join the board to be an agent, which of course is true, and this is where I believe the market place may be going.
Nice people
Provides a lot of information
It is very good.
Promptness in taking care of isdue
Quick, friendly responses when I call.
Communicate regularly
Very professional and helpful to members
I can get answers to questions from someone who understands
Breaking down of dues into payments or the ability to pay smaller monthly payments during the year
It's very hard for the non full time agents to come up with that much money around the Christmas season
Fees and fee schedule.
The fees and dues are too high.
No waiting questions answered immediately ! Courteous!
Always cordial when calling and speaking with agents. Questions always get answered
Always there when I need help. Very pleasant to work with.
We get bills, but do not see any involvement - just what do you do?
I have not been a member long enough to make any honest determinations.
Make short vedeo on training not more than 20 minutes