based on 21439 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I never got a notice that I had a payment due or if I missed the first one, no reminder. Had to find out from my office.
Me personally, I'd like to see more classes offered in the evening.
Everything I need to work as a appraiser fast efficient
always professional and knowledgable
Accounting doesn't pick up the phone, or call back. One woman isn't enough, or shes too busy or lazy.
Technology and education
Not disappointed. Subject just doesn't come up, so not likely to recommend MORE.
any and all info as I'm new and feel its very helpful
Prompt and courteous replies to any questions I have called about. Very helpful and polite staff.
I have found that the service you provide with Sentri Lockboxes is outstanding. I do also belong to GNIAR as I am at an office based out of Indiana that serves both States.
Availability
I realized that there are so many products and services that are beneficial for new agents like us, for us to start off.
Easy to manage and friendly associates to help when in need
Too expensive for new agents!
Help is available when needed and services I need are st my fingertips. Wish more social events were closer.
My questions are always answered so I can understand them and the representatives are very professional and courteous.
Many of the services are done on line which makes it much more convenient.
I like the courtesy. I would like to see more "classes with innovative technology methods for advertising". Thanks.
When I call, someone answers, not a computer asking me to press this and that. Also the classes.
everything
Every time I call with an issue, I either get someone who is very helpful, or if I leave a message I hang up knowing someone will return my call in a timely fashion and someone always does! A few months back for some reason I couldn't get into my MLS sight, I called (don't remember who walked me through all the steps I needed to take to correct the problem) BUT she was excellent! We were on the phone a good 20 minutes and she was humorous and helpful and fixed my problem and never once made me feel like an idiot as I had no idea what was going on! But Yes! I would absolutely recommend you guys!
Always helpful
Ability to get a hold of a real person on the phone to get my questions answered.
Everyone is always kind & professional
too expensive
Too expensive.
You listened to your agents and brought Sentrilock back. Continuing Ed is always available. Lynn Madison and Kim McCoy.
friendly knowledgeable and easy to navigate!!
Love the website and access to all our forms; information on classes; updated/new information regarding issues affecting our business; fun stuff going on!

Lower the huge amount of fees.