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based on 21252 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very easy to communicate with and understands all my questions
add ability to save credit card info for faster dues payment and add an autopay option for automatic payments!
Availability for support. Response time for questions relating to real estate. Education resources. Easy to use website.
Good support system
professional staff, consumer centric focus and delivery of services
I like all the continuing ed classes that are held.
I also like the quick response I get from the staff if I have a question.
I am new and have not had a chance to form an opinion
Programs offerred and knowedge of staff.
Help lower our dues
they respond quickly to my questions
Keeps costs low
Friendly, courteous and quick to respond.
N/A
I like the classes they offer.
Been a Realtor 43 years ever had problems. Once my duesgot lost when you made the move to downers grove and I got chargedalate fee but that issue was quickly resolvef
Always have the answers I need and r always curteous
Yes easy and helpful
Extend your hours in the evenings and weekends
I don't feel the help desk is always polite in their assistance.
I like the classes and the information provided to me.
EVERYONE at MORe is professional, helpful, courteous and just a great bunch of people!! Any time I have a question I always feel comfortable making a call! Thanks to all of you for all you do for all of us!
As a LONG time member, I have always had good service from the MORE.
You just sent me a bill for almost 400USD for technology. This on top of the regular fees that I already pay. I am upset about this, as are many other agents that I have spoken to, which I am assuming may be the impetus of this feedback request. I do not use all of this technology. Why do we need to have 3 (or more) different ways to create market analyses. We should be able to opt in or opt out of these. Also, technology courses should be paid for individually, as with other classes.
Regarding education classes, I think it would be useful to run classes in the evenings at 6pm or so and on Saturdays as well. Other organizations do it and are successful with them.
Finally I don't think that we should charge so much for those who belong to other organizations when they take our CE classes, this is discouraging rather than encouraging outsiders to take classes. Other organizations charge just a few dollars. IF you are worried about outsiders taking too many spots, then simply stagger the enrollment dates for members and then non-members after an initial offering to members. As we all know these classes are all a source of revenue for the organization.
Our association is very large, which I believe allows them to provide very current technology for our ongoing use. They make themselves available for assistance at all levels. Looking out for the well being of the agents. Helping the agents understand and perform services in the best ethical environment.
Everyone I come into contact with is very helpful and professional. Now if we could only get the Realtors to subscribe to the same attitude we might have something.
They are always there when needed. I especially appreciate all of the new apps, etc., that help us do our job more efficiently.
Get results when I have questions.
So easy to find answers to questions or information.
Great place , service
Thank you for the reminder about my dues.