Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21251 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 24, 2020 — Rated 10 out of 10 by Pamela Jeanes Mainstreet Organization of Realtors®
What do you like about our association services?

Always helpful and keeps us up to date on current events.

Report a concern   January 24, 2020 — Rated 10 out of 10 by B.M. Mainstreet Organization of Realtors®
What do you like about our association services?

All are great.
Report a concern   January 23, 2020 — Rated 10 out of 10 by Alvida Baukus Mainstreet Organization of Realtors®
What do you like about our association services?

It is always a pleasure to interact with any staff, even in a resolution situation!
Report a concern   January 23, 2020 — Rated 10 out of 10 by Debra Bednarowicz Mainstreet Organization of Realtors®
What do you like about our association services?

Very quick response when help us needed

Report a concern   January 23, 2020 — Rated 10 out of 10 by Cecilia Surina Mainstreet Organization of Realtors®
What do you like about our association services?

Keep me updated with new classes
Report a concern   January 23, 2020 — Rated 10 out of 10 by V.V. Mainstreet Organization of Realtors®
What do you like about our association services?

I appreciate the free education Mainstreet offers as well as special sponsored events and training.
Report a concern   January 23, 2020 — Rated 10 out of 10 by K.R. Mainstreet Organization of Realtors®
What do you like about our association services?

Always prompt to respond and tons of education offered
Report a concern   January 23, 2020 — Rated 8 out of 10 by C.O. Mainstreet Organization of Realtors®
What could we do to improve?

In all the years I call you, I always get voicemail and I have to wait a good 3 to 5 minutes to get a live human being. It’s horrible customer service
Report a concern   January 22, 2020 — Rated 10 out of 10 by M.G. Mainstreet Organization of Realtors®
What do you like about our association services?

The variety of classes and events offered. The friendly, knowledgeable and friendly staff.

Report a concern   January 22, 2020 — Rated 10 out of 10 by R.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Great information and very good customer service.
Report a concern   January 22, 2020 — Rated 9 out of 10 by P.Z. Mainstreet Organization of Realtors®
What do you like about our association services?

good
Report a concern   January 22, 2020 — Rated 10 out of 10 by A.A. Mainstreet Organization of Realtors®
What do you like about our association services?

Ease of use
Report a concern   January 22, 2020 — Rated 10 out of 10 by M.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Very helpful
Report a concern   January 22, 2020 — Rated 10 out of 10 by I.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Training classes, quick costumer service

Report a concern   January 22, 2020 — Rated 10 out of 10 by W.T. Mainstreet Organization of Realtors®
What do you like about our association services?

The service is very accommodating.
Report a concern   January 22, 2020 — Rated 3 out of 10 by A.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

It is a monopoly isn't it? Why would I need to recommend something that is mandatory for Realtors? Many programs are good, but the costs and regulations don't really make sense.
Report a concern   January 21, 2020 — Rated 10 out of 10 by Cheryll Sullivan Mainstreet Organization of Realtors®
What do you like about our association services?

Very responsive
Report a concern   January 21, 2020 — Rated 10 out of 10 by Willie Simpson Mainstreet Organization of Realtors®
What do you like about our association services?

Mainstreet has all the right tools for it's members to use on the road to success
Report a concern   January 20, 2020 — Rated 10 out of 10 by W.A. Mainstreet Organization of Realtors®
What do you like about our association services?

Everyone is very helpful and organized, love all the classes.

Report a concern   January 18, 2020 — Rated 10 out of 10 by Kathy Van Teylingen Mainstreet Organization of Realtors®
What do you like about our association services?

Great classes, seminars, pro standards.
Report a concern   January 18, 2020 — Rated 10 out of 10 by Frances Simons Mainstreet Organization of Realtors®
What do you like about our association services?

Access to products and service
Training
Support
Report a concern   January 17, 2020 — Rated 0 out of 10 by V.H. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Fees are way too high. Shopping for another state
Report a concern   January 16, 2020 — Rated 10 out of 10 by N.H. Mainstreet Organization of Realtors®
What do you like about our association services?

The speed and knowledge

Report a concern   January 16, 2020 — Rated 10 out of 10 by L.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Mainstreet is always updating to keep up with current trends.

Report a concern   January 16, 2020 — Rated 9 out of 10 by A.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Excellent response time to problems, questions and technical support. Everyone is ready to help!
Report a concern   January 15, 2020 — Rated 10 out of 10 by C.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Mary was very helpful
Report a concern   January 15, 2020 — Rated 10 out of 10 by E.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Helpful and friendly staff when I have questions.
Report a concern   January 15, 2020 — Rated 10 out of 10 by K.A. Mainstreet Organization of Realtors®
What do you like about our association services?

The organization is great and offers tons of resources and tools to help agents grow their business. I feel like the information can be made presented in a less confusing manner. For new agents like myself, we all talk and say "what classes do we take first? Where do we begin? Where is the fee structure?" These questions are always answered if we call in and talk to someone which is awesome however the realtors call time is precious and it would be nice to go into a forum or link that allows you search the information easier. For example: Suggested classes and the oder they should be taken for new agents through 12 months. Suggested classes and the order they should be taken in for agents from 1-3 years in the business... and so on. I'd love to get more involved but researching how to work with Mainstreet has been daunting as well. Overall, I love Mainstreet and rate a 7 for the reasons listed above.

Report a concern   January 14, 2020 — Rated 10 out of 10 by G.S. Mainstreet Organization of Realtors®
What do you like about our association services?

MORe has a lot to offer in terms of training, education and events for the members and non members. The staff is always friendly and happy to assist with any questions.
Report a concern   January 13, 2020 — Rated 10 out of 10 by R.V. Mainstreet Organization of Realtors®
What do you like about our association services?

MORE offers classes that are interesting and of real value in practicing real estate. Also provide courses for both newly licensed agents and seasoned veterans. Instructors are very knowledgeable and some, especially Lynn Madison, can present material in a way that makes you want to continue learning more.

I also like that the staff is prompt in getting back to me with answers to questions or concerns.

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