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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything immediatel response and solving problems
Friendly. Thorough. Wide range of topics covered.
OVER ALL SERVICE
Mainstreet is the BEST! Highly professional in offerings and personnel.
Good classes. Organized. I still miss Realist though. :(
MORe is truly invested in the success of new realtors! The staff is friendly and willing to help! I’ve had a pleasant experience each time I’ve visited, called or solicited help in any way!
the courses
She was friendly and very informative.
The person I spoke to Casey, was very efficient and helpful.
Very friendly customer service!
resources
The employees that work there are very friendly and helpful.
Easy to get answers and information
Friendly staff. Beneficial and interesting event that provide value!
After being a member of Mainstreet for my entire Real Estate career that dates back to 1991, two disappointing experiences linger in my mind. I stopped doing Real Estate for a little over a year maybe 2 because of personal setbacks, I was disappointed that when I came back to Mainstreet, I was told I'd have to pay the "New Members" fee again and that I had missed it by a couple of months. I also was disappointed about how the Sentrilock upgrade conversion was handled. I missed out on upgrading my lock because of poor communication where no one would take accountability. My lockbox remains in the possession of one of your staff members who has failed to respond to my attempts to retrieve it. These experiences have been nagging disappointments that I still carry that don't allow me to garner rave reviews for the Association.
Staff is always helpful and friendly.
Very convenient receiving lessons in our own office and teaching at our own pace.
Having a personalzed class and asking questions when we get lost.
Everything!
Educational, friendly and current with the needs of today's agents, sellers and buyers.
More online options
Member services has been helpful and responsive.
Helpful staff and informative classes
This is a great organization. Always helpful!
Someone is always available to answer questions, either in person or by chat.
Very helpful
The notices sent a couple times a week with updates in the industry, and new or proposed laws with a municipality/county/state so that we are aware. Thanks.
Excellent service, wonderful teachers.
Great staff and services!
Easy to work with.

Great customer service. Always available to help out or solve a problem.