What our members think of us!

The association is always updating and improving services, they stay on top of the latest technology, even though the members don't avail themselves of it.

Jessica was very professional. She went well beyond just helping me. She worked over half an hour on getting my password and data corrected in the Darwin system
She's the best!
Thank you

easy to navigate, timely, great education, and advocacy

Memberservices

They are very helpful at answering my questions!

THE Best CE and customer service in IL. Thank you.

Easily accessible location
Quick and simple check in
Many Classes available.

Classes, Forwarn, Inman

Good service polite employees

Members would love to see annual dues payment moved to mid year.When activity & income are at peak. We worked so hard at LCAR to do that. But it was short lived.
☺️

Otherwise great job!

I don't know that I have ever been able to resolve a problem without repeated follow up. It would be nice if calls were returned asap and follow through performed.

Sorry, I just feel like everything has to be a battle.

Twice now in the past 4 months I have had to ask for help. Unless you are lucky enough to get the right person, (one who immediately responds) you wait and wait for help and then have to continually follow up.

Thanks for asking.

The classes

Training, opportunities for training in various locations

Membership fee is high for beginning agent. Its burden to pay so much fees.

when we call for services not much waiting at all and helpfull on billing past due
related issues.

The services have been informative, accessible and consistently helpful.

Interested in preserving the best services for agents.
Always willing to help...even with unusual requests.
Striving for ethical agents.
Providing education that is time sensitive.

I found the new system for scheduling classes a bit confusing. No indication that I needed to take a 2hr sexual harassment class online. There also was more clarity before as to what exactly we needed as far as classes for our license - I didn't find that this time.

Andrea in Education was very helpful, however.

Thanks!

Had to pay $30.00 late fee. Never got email payment due notice for yearly dues. These should have auto pay like mls fees

Outstanding service!

Classes, the ability to stop on and ask questions

I like all of your services you offer

The continuing education courses.

It more affordable with good benefits

1. Prepare new realtors better after licensing - more classes on what a realtor does - improve the professionalism, more realistic expectations. Realtors should be full-time -that would help
- instead of the weekend warrior... or the one I only help family kind. They have no idea what they are doing.
2. Have classes on homes - construction, mechanics....99% of the realtors have no Idea what they are selling. It is not all about the way a home shines to impress a client.
3. You cannot depend on the brokerages to train them properly, because now anyone one can have their own brokerage without years of experience. The Rules changed - not in a good way.

Professional, helpful. Go the extra mile in training to be most prepared for clients and different situations.

Everyone does a great job.

Great tools provided to agents.

Covers a lot of training topics, responsive to requests, answers questions on many items.

Because you don’t have enough classes I pay the same amount if not more that the agents pay at Car and they offer way more classes then you guys