- Phone: 630.324.8400
- Visit Website
based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very informative and up to date! Always keeping the agents on top of their game! I have never had a bad experience.
Why wait til the due date to extend the dues date?!!
Bad business..
Keeping the rates going up and not bringing anything substantial to the business.
The cheerfulness and courtesy of the office personal.
They know that they are there to help the Realtor and make
you feel that you are important and your problem needs to be solved.
Education
Professional Standards
Lynn Madison
I'm not sure why the fees keep going up. I don't know why they waited until 2:40 pm on March 24 to send an email that they were extending the due date. It would seem prior notice would have been helpful to people who were having trouble paying it. I also think that trying to sneak an RPAC donation in with the invoice to the point where it's difficult to remove it and many people don't even know they can remove it is not right. I understand the importance of it but it should be a choice realtors make. We are forced to pay for Rvoice and so many other fees without any accounting of where all that money is going. Is there anybody monitoring how all these fees we pay are being spent?
Easy to work with and answers questions quickly.
The helpfulness and knowledgeable services provided to members
I have been reaching out to the board with a handful of questions lately and they are always very kind, professional, and quick to respond. Even during the pandemic and working from home, they are still quick to respond! I appreciate the support that the board provides to us, and that they are working behind the scenes to be an advocate for us.
current technology & updates
Specific, gives a lot of examples.
Always willing to answer any questions.
Good communication!
We don’t really have a choice to pick our organization since its based on what our office wants.
The only other thing is the announcement dues are delayed on the day essentially they are due and most people have paid? That was disappointing.
Very professional manner. Stay on top of issues that I need to be aware of. Great offering of continuing education opportunities.
Great staff.
I never recd bill notice
Super good people and always helpful.
I can always call/chat and get the info I need. Thank You Mary!
Fees are becoming ridiculous!
Great customer service from staff
always professional, knowledgable and resourceful, direct and informative
Your knowledgeable and courteous staff stands out for me...One person comes to mind that as truly been a great resource with helping me through numerous challenges... that person is... Mary Stock .. What a great assets she is to Mainstreet... Also your various classroom instructors both physical and virtual are doing a great job of keeping me informed... Thanks and keep up the great work....
Need more info and guidance on the current situation.
They do a great job keeping agents posted on training
Everything
So easy and convenient
Accessibility
They seem to care about us as members
Leadership should look at cost reduction. Every year increase with no benefit.
I love all the classes and education that’s offered at Main Street. The instructors are great and everyone is excited about real estate!