Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21251 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 22, 2020 — Rated 10 out of 10 by J.G. Mainstreet Organization of Realtors®
What do you like about our association services?

You are always available and always polite with responses.

Report a concern   March 22, 2020 — Rated 10 out of 10 by S.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Always quick to respond!

Report a concern   March 22, 2020 — Rated 7 out of 10 by L.B. Mainstreet Organization of Realtors®
What could we do to improve?

I feel real people need to respond to questions
Report a concern   March 22, 2020 — Rated 10 out of 10 by J.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Great customer service.
Report a concern   March 21, 2020 — Rated 0 out of 10 by J.U. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I'm not receiving reminding email about fees
Report a concern   March 21, 2020 — Rated 8 out of 10 by C.B. Mainstreet Organization of Realtors®
What could we do to improve?

Concerning the forms & contracts on your website - - When we use the site to print up a listing agreement or an offer to purchase (7.0) - the printing is so very tiny that it looks like we are trying to hide something from the client. It is downright embarrassing. I have called - as have other agents - and was told they are aware of it and are working on it. Why can't this be fixed ???

Report a concern   March 21, 2020 — Rated 10 out of 10 by Edward Gogolewski Mainstreet Organization of Realtors®
What do you like about our association services?

Whenever I needed anything done I just sent an email and Boom!
Thank you for everything!
God Bless You All and Be Safe!
Eddie Gogo
Report a concern   March 21, 2020 — Rated 10 out of 10 by Susan Pearce Mainstreet Organization of Realtors®
What do you like about our association services?

Tools and Training are exceptional! I would love to see more automation on the form side - specifically on brokerage-specific forms.
Report a concern   March 21, 2020 — Rated 10 out of 10 by Mary Nelson Mainstreet Organization of Realtors®
What do you like about our association services?

Vast offering of educational opportunities. Very knowledgeable and kind staff. Very professional organization.

Report a concern   March 21, 2020 — Rated 10 out of 10 by A.S. Mainstreet Organization of Realtors®
What do you like about our association services?

CE classes.
Report a concern   March 21, 2020 — Rated 10 out of 10 by Alex Derderian Mainstreet Organization of Realtors®
What do you like about our association services?

Excellent website, high standards, very helpful customer service.

Report a concern   March 21, 2020 — Rated 10 out of 10 by Darla Najarian Mainstreet Organization of Realtors®
What do you like about our association services?

Auto updates, all questions answered in a excellent timely manner
Report a concern   March 21, 2020 — Rated 5 out of 10 by D.K. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I am talking about recent experiences prior to the virus outbreak. Phone calls oftentimes go to voice mail, no response to emails, calls are not returned, staff does not answer questions accurately many times, ridiculous rule that Sentri Card cannot be used as a backup to the app. I plan on leaving Mainstreet this year after being withdrawn the organization my entire career.

Report a concern   March 20, 2020 — Rated 10 out of 10 by L.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Easy to navigate !!!
Report a concern   March 20, 2020 — Rated 0 out of 10 by T.N. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Continuously fail to compete with other Real Estate websites in terms of technology. Also amid a state crisis you have not postponed dues deadlines when the state has extended the deadline for renewal. So pathetic!

Report a concern   March 20, 2020 — Rated 10 out of 10 by A.A. Mainstreet Organization of Realtors®
What do you like about our association services?

I like all that it has to offer to us
Report a concern   March 20, 2020 — Rated 10 out of 10 by Maureen Greenawalt Mainstreet Organization of Realtors®
What do you like about our association services?

Great people and professional!!
Report a concern   March 20, 2020 — Rated 5 out of 10 by H.G. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

With the current economy, loss of jobs and ability to work it would have been nice if the dues were postponed. The tax filing deadline and broker renewal were both extended.

Report a concern   March 20, 2020 — Rated 10 out of 10 by Konrad Kociolek Mainstreet Organization of Realtors®
What do you like about our association services?

Super helpful!
Report a concern   March 20, 2020 — Rated 10 out of 10 by M.A.F. Mainstreet Organization of Realtors®
What do you like about our association services?

I have been a Realtor for FIFTY years and always proud of my Association with the Mainstreet since it's initial entrance into the Real Estate community. They have always been very specific in their concern for their members but at the age that I am in, I am particularly aware of their patience with the "past" generation and I am truly VERY appreciative. My gratitude
Report a concern   March 20, 2020 — Rated 2 out of 10 by M.K. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I am not a fan that the RPAC fee is forced upon us. If nothing else, then bury it in the dues. Why can't we have a choice whether to pay into RPAC or not?
Report a concern   March 20, 2020 — Rated 10 out of 10 by Anthony Johnson Mainstreet Organization of Realtors®
What do you like about our association services?

Responsive and considerate

Report a concern   March 19, 2020 — Rated 0 out of 10 by R.I. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

It was very disheartening to see that Kate sax. Who is the vice president of professional development put out a video stating that realtors should find other sources of income without realtors in order brokers paying her salary there would be no Main Street. No was not the time for those kinds of comments end it truly is a disappointing reflection on main street as a whole. What's even more disappointing as she Is a vice president and people look to her for leader ship which she's not providing as clearly stated by her insensitive Vimo video. These are tough times for us all and we should stick together to get through this. Perhaps a change in leadership is in order
Report a concern   March 19, 2020 — Rated 10 out of 10 by P.L. Mainstreet Organization of Realtors®
What do you like about our association services?

Very responsive and always keeping us current with the latest news!
Report a concern   March 19, 2020 — Rated 9 out of 10 by S.R. Mainstreet Organization of Realtors®
What do you like about our association services?

Always responsive
Report a concern   March 19, 2020 — Rated 7 out of 10 by E.C. Mainstreet Organization of Realtors®
What could we do to improve?

a lot more person to person communication
Report a concern   March 19, 2020 — Rated 7 out of 10 by D.I. Mainstreet Organization of Realtors®
What could we do to improve?

Always someone to answer the phone/question. Not thrilled about the MLS fees.
Report a concern   March 19, 2020 — Rated 10 out of 10 by Thomas Jarosik Mainstreet Organization of Realtors®
What do you like about our association services?

Very thorough...user friendly...always keeping us informed, reminded and current with all industry issues...thanks!
Report a concern   March 19, 2020 — Rated 10 out of 10 by B.J. Mainstreet Organization of Realtors®
What do you like about our association services?

Knowledgeable answers to my questions and concerns.
Report a concern   March 19, 2020 — Rated 9 out of 10 by S.P. Mainstreet Organization of Realtors®
What do you like about our association services?

The classes.

Privacy Policy