based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was unable to attend a jumpstart orientation due to being home with my young son and transforming into a stay at home single mom/teacher during the covid 19 pandemic. There was no childcare to watch him during the stay at home order. I am able to attend in June after finding paid childcare already as we enter phase 3, but my account will be deactivated for at least 3 weeks now which blocks my access to the MLS. I have a potential buyer waiting on listings. This is a big issue. I would think NAR and Mainstreet would be truly sympathetic to this situation and allow me to at least try to make a living. I pay $700/mo out of pocket for our medical insurance and I'm trying to make something work out with this profession. I do understand bad timing and making exceptions is complicated, but I quit my job of 25 yrs to become a realtor, paid a lot of money for an ad that is producing buyer leads (all requesting listings), paid a lot of fees/dues, and have been working very hard to help people. This is a massive inconvenience and could cost me clients. For all the good I know Mainstreet has to offer, this is a hard blow to me and my family.
You charged a late fee for services that do not actively enhance my professional abilities.
What about my payment being late altered your financial situation in any way?
Unemployment is at 20% in the country and in a 1099 industry, you are charging late fees for services already rendered. It's embarrassing.
Want the old tax system back
Always there, able and willing to assist in solving problems.
Easy access
One of the things I appreciate most right now, especially during this quarantine, is the ability to take MRED’s online classes. With a little more time on my hands these past few months it’s great to have the opportunity to master my technology skills with these classes. I also utilize the video library which I find extremely helpful. It offers great tips on how to use all the tools MRED offers to maximum capacity.
The company is always very informative to realtors. I get most of my knowledge from the website. Also the resources that are available to its members are outstanding. I am still finding out about resources that are helpful in my career.
Yes I enjoy the work you are doing.
Always very helpful with any questions
Extremely prompt service!
Friendly service. Wide range of programs to help Realtors.
Responsive and always available
I get all my questions answered and there are many valuable resources available.
If I ask a question, a follow up is always received! Thank you!
It is a one place I go to get all my answers about my business and training.
Loads of services, reasonably priced.
Great communication, training and support.
No Flexible payment options...
Make existing members take unnecessary classes
The office and associates are all very nice. Always very nice ti work with. Your system is all easy to use, however prices are really getting high. I have checked other associations. They are cheaper but I have gone through changing to you years ago and don't feel like going through the hassle of changing, yet!
So far my experience has been good.
Stop sending me email
If you were going to levy a late fee, could you not send an email that late fee would be charged a couple of days before the D-day? Why do you send email after the event saying it will be suspended? This could have been sent a day before to give a chance for Realtors to avoid late fees.
Not a good partner
You have s a Several office locations. Your staff is very polite and courteous and patient. You keep the members informed about webinars and classes available. I appreciate that After being a member of CAR for over 20 years. Much better member services. I’m happy I switched over.
Answer my call or call me back
More classes.
The association gives agents a variety of ways to expand their knowledge and be successful. Help desk has always been easy to get answers immediately or in an acceptable time if need leave a message.
Offer more services and support for agents.
Good service
This is the first time my fees were not paid on time. I have been on the Realtor board for 42 years. We usually get a notice or reminder ahead of time and I received nothing. I'm very disappointed.