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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Website is terrible and member fees to high
Whenever I have a question or problem it is handled quickly and efficiently
I am not sure of the added value that is provided honestly. Need to take advantage more of training and things that can be provided.
There's no real consideration or help for brokers who are not making consistent money in this industry.
Helpful and easy to use
VERY INFORMATIVE
I like that Mainstreet is a dedicated and diverse community of professional peers; and offers a depth of services for both personal and professional growth. -Kenya Michelé Maize
I always find the staff to be most knowledgeable and helpful.
Excellent/outstanding service. Questions get answered and people are responsive. Great benefits too - Forewarn, training, virtual events.
I found Jumpstart so very helpful, wish I had taken it when I first began in February. Instructors were great.
Have registered for the May continuing education classes.
thank you
Name removed
The website was easy to use and read
events and Eeducation
Always get answers to my questions from the staff quickly and accurately.
Your website it's not user-friendly. The old one was much better.
Very informative on latest real estate trends, loads of classes to take, great networking opportunities, friendly and helpful staff
Very responsive to questions and problem solving.
Everybody is kind and great tools & resources.
There’s a variety of information available on relevant topics
Obviously with the current state of shelter-at-home, our expenses are high (MLS fees). It will be interesting to see what happens with our annual dues and the cost of our CE. i am toward the end of my career but I wonder how many agents will be able to remain in the business during this pandemic.
Always a very easy process to communicate. Thank you!
very well trained staff; variety of instruction and events
Very knowledgeable and helpful reps available t help you sort thru issues!
Professional, lots of expertise to draw from, always responsive and great education courses.
1.) We should have the option of paying our fees monthly rather than in large sum payments. And that should be a permanent change, including an automatic debit option.
2.) Also, you collect the largest amount of dues in December, around Christmas time. Has no one thought that was a bad idea? Suggestion number 1 takes care of this automatically.
3.) A good Christmas present from you this year would be that the December bills are half the normal price. After all, COVID 19 is putting an unexpected financial burden on us, and you didn't even extend the due date for fees.
4.) Waive the late fees this year.
I like virtual class , I do them all the time
My education is done through Real Estate Institute because it more convenient for me.
Very professional, the staff is GREAT!
I feel like you all truly care about your agents.
I like all the continuing education classes.
it is good a good organization