based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pat, Jennifer and Christi were all wonderful to work with!
Transactions are fast and digital. Education, Training, Merchandise, and User Manuals are available online.
A variety of offerings in various suburban locations. Additionally the number of classes available virtually with the current pandemic.
availability of answers and direction when needed
I like the training, support, and the customer service
I was very pleased with the quick resolution and positive attitude. Really customer service oriented!
The information provided, the CE classes, the diversity of availabre courses concerning our industry, the courtesy and due diligence of most representatives.
Friendly, knowledgeable and efficient. The best by far.
Lack of diversity.
On the top with providing professional service and education. Very humble, polite and professional and willing to help!
I didn't know about my dues until after they were late, that is the only time someone contacted me to pay them. I had to pay a fee but I would have paid sooner if I had known.
Caci is absolutely the best and she always provides outstanding service!
Course variety, friendly, helpful
I like all the choices of classes and the expert instructors. I also enjoy the affiliated industries you bring in during lunches and breaks to help increase our referral possibilities. Two classes I'd love to have (I know there is a pricing designation, but I'm thinking a less intense over-view) 1. appraisals and how they have to translate the real world purchases into data a bank understands and how we can be more successful in our pricing to assist with that and 2. Loan and lending - the basics for "dummies" and then moving on to variations and then issues in our times.
FB Lives and other events at YPN; Senior Service Forum events; classes
Promptness and efficiency
Immediate responses excellent customer service & resolution to problems or concerns
Very user friendly web site. Lots of useful information and free valuable training available.
Accessible people, good communication, constant training online and in person... we just need to take advantage!
Service, education and if you ask then response is quick.
I know agents outside of our association and when I tell them of all the tools and support I get from MORE they are envious. :)
The training and tools that are available to the agents is world class in my opinion.
Thank you and keep up the Great Work!
MORE is the best place for REALTORS. The service, education, and amazing staff make MORE all the better.
All the people who run Mainstreet for they CARE.
Failure to reply to messages. Failure to step up during the covid outbreak to assist its members when they are aware their business was impacted
Is profesional and fast
I do not like Remine and would love to go back to Realist.
Educational opportunities
Reminders!
Fees are out of line. The return on investment is next to nothing... Explanation of what fees are for are minimal. Many of us share the feeling of being ripped off as a result of the monopoly.
As an association member I have always been able to take classes and meet people at events thus growing my business, my exposure and my education. I have participated in Mainstreet programs more over the past few years than I did early on in my career
With the pandemic, Mainstreet really stepped up and offered classes and webinars remotely so that as agents we could still conduct our business and not feel like the world had come to an end. Fortunately Mainstreet had the technological equipment in place and staff that were willing to make it work. For that I am extremely grateful. I know it was not easy for staff to learn new web based communications and I really appreciate that they took on the challenge. Being able to connect with other agents and staff was the calm in the storm when we were stuck at home. I wish more agents had taken advantage of the services Mainstreet offered at that time. I hope and encourage them to look more closely at what their association is doing for them and their business. Thank you for making Proxio available to us. .