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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I’m always provided with an answer to my question or solution to a problem
I just do not believe that we should be forced to be in the mls anymore. Technology has changed and the system has not changed enough with it. Most of my clients find their properties online mostly through Redfin which is a much nicer user friendly system. Also, we should be able to text links at this point. It should play nice with 3rd party vendors like Liondesk so we do not need to duplicate info. They should setup a payment plan during hard times like this. It is just too much money for something that is hardly used now.
Personal attention.
Being required to maintain a membership to the local board of Realtors in order to access the local MLS seemingly conflicts with Federal antitrust statutes. The boards have engaged in discriminatory practices and advocates for legislators against the interest of my community.
The fees are way too high and too often. It makes me not even want to be in real estate but I'm sure my feelings about this won't make a bit of difference so it is what it is.
Keep us well informed.
Personal touch
I don't like your REMINE system. What we had before was considerably better. I don't like having to pay for software that is inferior.
Your customer service staff is excellent. Your content is poor.
I really enjoy the training opportunities.
Quick response, updated information, training.
I haven't taken advantage of them much, but it seems like you offer a lot.
Authentic information and very professional.
Service is very Good. Well disciplined.
Super great people, always friendly and helpful. Communication is great.
No suggestions
Knowledgeable patient, kindness matters.
I Have always had a good experience with whoever I needed to speak to,
In comparison to CAR, Mainstreet has less benefits to membership. Member’s recognition of achievements is lacking and cost of courses are elevated.
Nothing
The unending support is amazing!
Yes, it is the best!
Always very helpful!
I'm a leasing agent, I noticed that you don't have enough education class for a leasing agent.
I also don't understand if Im paying the same fee as a Broker, why can't I have access to everything in the system like the Brokers.
I like all class that I have attended so far.
Communicate with social media. Open up a Facebook page
Mainstreet attempts to stay on the cutting edge with technology and training.
Ease of use and knowledgeable staff.
Costs too much
I love how you ask this question. I cannot imagine why an agent would be looking for a referral to an mls. Geographically they would turn to the close one I would expect.
Responsive and personable.
I like the fact that information is current on things that are going on now.
Always more service than comparable Boards. Always responds request in timely manner. Fees are reasonable!
I like the helping hand you give me when I am in a unclear situations and the training you have for me and the helpful employee. I love the way you care about my future Thank you