based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very easy to navigate
very up to date and professional.
Every realtor uses the site. No need to recommend to anyone when there is no other choice.
Education
Make rpac donation easier to
remove...
when I call everyone is helpful
They are always so friendly and on top of their game when I need something they are very quick to act!
The staff are always very helpful. Great options for CE as well.
On a side note, the PLN needs to go away. It is not being used appropriately by agents. The PLN enhancements are an improvement, but it still isn't going to be used correctly. Agents are using it to put signs up early to get the calls themselves. I don't care how you look at it, this is abuse and not acting in the best interest of your clients, especially when agents pick & choose who can show and who can't. If the PLN listing can be shown and go to "CTG", it may as well just be in the MLS as a regular active listing. Please advocate to MRED on behalf of your agents to get the PLN removed.
Nice
Always Professional, Fast and Resolve the Issue or Provide Guidence
When I have need assistance, always there to help!
Easy to use and follow. Continuous support and guidance.
Systems work great, and when I need help you are right there and always effective. You have a great staff -
Products and services
very good and always helpful
As if the fees aren’t already high enough you all went up $15. That’s a shame so no I would not ever recommend you.
I especially like the Vendor events, like Octoberfest! Wish there were more like that. Classes via the web are pretty amazing also.
I always get polite, efficient and knowledgeable answers and help anytime I have asked over the years.
Help desk is excellent.
Lower the dues. They are very expensive. We already pay high semi-annual and annual dues then they went up again this year. Other area boards have lower fees.
Perhaps consider not always raising our dues, even though you do not have Broker appreciation events any longer, mainly due to COVID - 19 pandemic. Allow us the option of breaking up the dues that come out in June, that are not due until the end of the year. Even if you have to add on a one time convenience fee of $10 or $15 for the option, I think it's the least you could do to work with us. We have so many fees as it is, this may help stop Brokers from putting their licenses in holding, or just plain leaving the industry.
Making realtor make donations without having a say.
Everything..the communication, training and customer service
Your prompt attention and knowledge
Very responsive .
Always willing to help.
Always forward thinking without compromising existing service
It's really a silly question. There's no reason for someone to ask me this question.
Reduce fees for realtors that have less business!!
When I do a quick search I want to see ALL listings including private. That does not happen now.
I have repeatedly raised this issue and nothing changes.
I like that I receive a voicemail close to the time an invoice is due. Very helpful!