based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that help is always accessible. Whenever I need assistance Mainstreet is friendly and responsive.
You are constantly being updated on all new issues.
The efficiency of the staff.
Service is great
thanks
Customer Service & CE
I wish you had more classes out in the northern suburbs. ( Libertyville)
Everything! You are the Best of the Best in the Real Estate Industry!
Your office and events are not in my geographic area.
They are comprehensive; they meet the practical needs of its members.
The classes and the constant, current information provided. You keep us up to date.
The staff is professional and prompt in getting things done.
Too much $$ without any justification.
I love the tools, support and information provided
Whenever I need support Mainstreet is ready to help, for which I'm so grateful.
Thank you!
Educational programs and learning opportunities
I always receive a quick and helpful response when using the live chat.
Run reliably and professionallly!
Very easy to reach, very friendly
Easy to work with.
I love Mainstreet!
Every time I work with the staff at Mainstreet, I receive friendly and timely help. They know the answers to questions and take the time to discuss matters with you!
Mainstreet also works to provide a volume of information pertaining to the real estate industry on their website!
Very prompt and professional. A joy to be part of the association. God blessings!
Are you aware the HELP DESK phone isn't working for over 2 weeks? Since someone tried to mess with it, now when you call and have to listen to all those prompts, it just disconnects all the time anyway. Before the change in system, I left a message 2 weeks ago and never heard back. I normally give HIGH reviews to all that work there, so this is NOT those individuals faults. It's the fault of the dumb dumb that changed the system for no good reason and now it's useless.
Great "organization" but a lot of us "top producers" are frustrated working opposite the new agents, not their fault, but more likely the hobbyists. What do we need to do to make it harder for someone to get their license just to have it and not practice? Raise dues? More stringent testing? It's frustrating to us professionals to work opiate many people who have no
Clue what they are doing, and ultimately ooorly representing their buyers or sellers and giving Realtors a bad name...
no efforts to meet or compete redfin, zillow
Excellent service and professional!
I appreciate all the classes and events that are offered.
I don’t see the benefit other than having to pay fees.
Very helpful and provide a quick response.