Marblehead & Salem Cycle
25 Bessom Street
Marblehead
MA 01945
United States

Customer Testimonials

Report a concern   July 26, 2021 — Rated 10 out of 10 by G.W. Marblehead Cycle
What do you like about our products and services?

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Report a concern   July 26, 2021 — Rated 10 out of 10 by M.B.K.S. Marblehead Cycle
What do you like about our products and services?

The staff went over and above to correct what could have been a challenging situation!!!
Report a concern   July 22, 2021 — Rated 10 out of 10 by B.D. Salem Cycle
What do you like about our products and services?

Great service and staff

Report a concern   July 22, 2021 — Rated 10 out of 10 by A.M. Salem Cycle
What do you like about our products and services?

Super friendly and knowledgeable staff. Quick and responsive when I called to check on the status of my bike tune-up/repair.
Report a concern   July 22, 2021 — Rated 10 out of 10 by S.R. Salem Cycle
What do you like about our products and services?

Very attentive to my questions. Helped fit my 4 year old son to a bike and he’s fallen in love with riding.
Report a concern   July 21, 2021 — Rated 10 out of 10 by R.K. Marblehead Cycle
What do you like about our products and services?

Every employee that saw me was helpful
nice and asked if they could help me. I just needed a kickstand, but you put it on while I waited, a nice gesture.
Report a concern   July 20, 2021 — Rated 10 out of 10 by B.S. Marblehead Cycle
What do you like about our products and services?

You take care of your diehard regulars

Report a concern   July 19, 2021 — Rated 10 out of 10 by D.B.P. Marblehead Cycle
What do you like about our products and services?

Very knowledgeable staff!
Report a concern   July 19, 2021 — Rated 10 out of 10 by E.M. Marblehead Cycle
What do you like about our products and services?

Helpful
Report a concern   July 17, 2021 — Rated 10 out of 10 by K.S. Marblehead Cycle
What do you like about our products and services?

Pleasant and fast service.

Report a concern   July 17, 2021 — Rated 10 out of 10 by L.F. Marblehead Cycle
What do you like about our products and services?

Great service!! They compleeted my bike service in two hours and their service fees are very reasonable. I will deginately take my bike back when it next needs service!
Report a concern   July 16, 2021 — Rated 10 out of 10 by M.F. Marblehead Cycle
What do you like about our products and services?

The service was down faster than expected.
Report a concern   July 15, 2021 — Rated 10 out of 10 by C.R. Marblehead Cycle
What do you like about our products and services?

Fast, helpful, reasonable price. The best bike shop around.
Report a concern   July 14, 2021 — Rated 10 out of 10 by R.C. Marblehead Cycle
What do you like about our products and services?

I like that I can check what you have in stock and then put a hold on it for 24 hours.

Also had my kids bike built in a couple of days after I purchased it.

Report a concern   July 12, 2021 — Rated 10 out of 10 by D.C. Marblehead Cycle
What do you like about our products and services?

Nice folks to work with!
Report a concern   July 12, 2021 — Rated 10 out of 10 by R.C. Marblehead Cycle
What do you like about our products and services?

Outstanding service, staff is friendly and helpful, and selection of products is great!

Report a concern   July 11, 2021 — Rated 10 out of 10 by D.S. Salem Cycle
What do you like about our products and services?

Nice quality products, easy to order online, built was quick, and very pleasant sales rep. So what's not to love?
Report a concern   July 10, 2021 — Rated 10 out of 10 by P.A.H. Marblehead Cycle
What do you like about our products and services?

Superb service, friendly staff.

Report a concern   July 9, 2021 — Rated 10 out of 10 by K.W. Salem Cycle
What do you like about our products and services?

Staff friendly and helpful. Dan, the owner, very responsive and helpful. A great bike shop!
Report a concern   July 9, 2021 — Rated 10 out of 10 by M.E. Marblehead Cycle
What do you like about our products and services?

Thank you thank you! You were able to help us with our electric bike quickly, economically and with a quality fix!

Report a concern   July 7, 2021 — Rated 10 out of 10 by D.J. Salem Cycle
What do you like about our products and services?

It’s all about the customer service and Salem Cycle delivers it in style.
Report a concern   July 7, 2021 — Rated 9 out of 10 by K.H. Marblehead Cycle
What do you like about our products and services?

Great service. My only comment would be the long wait time to get an appointment.
Report a concern   July 7, 2021 — Rated 10 out of 10 by K.W. Marblehead Cycle
What do you like about our products and services?

Just purchased my second Salem Cycle bike and the trip down from Maine is definitely worth it!!!! Great shop with very great people!
Report a concern   July 5, 2021 — Rated 10 out of 10 by A.R.G. Salem Cycle
What do you like about our products and services?

Awesome service! For someone just getting back into bike riding after 25+ years, some bike shops can be intimidating. Not here! Truly appreciate the super friendly staff who clearly know their stuff and also were kind enough to let me peruse the inventory (which was much more robust than other local places) and answer my questions even after closing time. Really looking forward to riding my new bike, and I'm sure this won't be my family's last purchase!
Report a concern   July 4, 2021 — Rated 10 out of 10 by B.C. Salem Cycle
What do you like about our products and services?

BIT Pricey but Solid work
Report a concern   July 4, 2021 — Rated 10 out of 10 by C.B. Marblehead Cycle
What do you like about our products and services?

Great local shop; friendly, helpful and knowledgeable; excellent broad range of biking gear and supplies.

Report a concern   July 3, 2021 — Rated 10 out of 10 by P.L. Marblehead Cycle
What do you like about our products and services?

Staff is most helpful and gets the job done. Thank you for the great service.
Report a concern   July 2, 2021 — Rated 10 out of 10 by J.P. Salem Cycle
What do you like about our products and services?

Go to Salem Cycle for your bicycling needs. I did. I'm happy!
Report a concern   July 1, 2021 — Rated 10 out of 10 by D.M. Salem Cycle
What do you like about our products and services?

All the staff are knowledgeable and very willing to be helpful.

Report a concern   July 1, 2021 — Rated 10 out of 10 by J.R. Marblehead Cycle
What do you like about our products and services?

Friendly and knowledgeable staff.


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