Customer Testimonials
Friendly easy to work with staff.
Friendly, fast and knowledgeable owner and service!
Great customer service. Knowledgeable and friendly staff.
Dan is the best and you can't beat a local bike shop.
Quick service & great communication
Service was fantastic, great prices!
Friendly, efficient service
Great deal on bikes , friendly service and attention . Personalized and they care about you .
Extremely helpful, and accommodating.
Informed, attentive, quick and professional
Very knowledgeable and friendly
The gentleman behind the counter was very knowledgeable on the products I needed
Thank you for being open on Sunday’s. I will return if I get another flat in the area.
Great knowledgeable service
Friendly, polite and knowledgeable. Thank you.
Expert assistance and attention to our needs
Excellent customer service and good selection of bikes and accessories.
I brought my bike in for flat tires and they fixed it very quickly and also noticed I need new brake cables. I had it back in a day!
Excellent service. A local bike shop is an important part of this community and I intend to support it
They were super helpful and very fast.
Engaging and friendly welcome to the store.
Great service-product excellent for what was needed.
I had been taking my old bike to Salem Cycle for a few years and just recently bought a new bike at Marblehead cycle. You guys have been quite patient in answering my questions both at the time of purchase of my new bike and when I brought it in for a flat. Appreciate all your help!
Incredibly helpful and courteous the staff took my four bikes in for service and were genuinely interested in going above and beyond on a rainy busy day.
The people working there are very knowledgeable!
Friendly atmosphere with bicycle knowledge.
Easy in/out warranty service.
On a crazy Sunday with non-stop flat tires, etc, the staff took the time to listen to my particular issue. We agreed that coming in during the week would be better, AND everyone was nice about it!
Very knowledgeable about the parts I needed. Nice price for the parts.
Kind, knowledgeable, and timely staff. Definitely will come back for any other bike needs!