- Phone: (860) 572-7433
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Customer Testimonials
You have great customer service. Joe help me with my new bike purchase, making sure the fit is correct, answering my questions, helping me select accessories and clothing for cold weather riding. I am very happy and satisfied with my bike purchase and how I was treated throughout the entire process.
Customer Service
Personable friendly staff
Good service and helpful people!
I bought a gift certificate over the phone!! The help I received was very good. Thank you!!
The amount of time spent by the staff with me
Friendly, knowledgeable staff. Products in stock!
Products and services are top notch
Knowledgeable
Sales people, not pushy just giving the proper information. Thumbs up to Chris who talked to my wife and I about the trainers.
Great service and staff
The people!
So pleasant! So friendly!
Nice in the shop awesome looking vary clean
Excellent attention excellent attention to detail. Great people to deal with.
Staff was very helpful and kind. Bike and accessory selection was ample considering the pandemic craze for bikes and gear.
I loved everything!!!! Great staff!!!
The sales staff and mechanics are professional, knowledgeable and service oriented.
Recently bought a Trek Verve 3 disc, really like it however in my brain I can't tell if I should have paid the extra for the Specialized Sirrus 4.0 overall I had a great experience and will return in the future if I decide to upgrade and for services and other items. looking forward to being a loyal customer for years!
Thanks
First name removed
Everyone is very friendly and helpful. Service is of high quality and timely 🙂
Quick shipment and communication
Staff was very helpful
Both sales and service folks were super friendly and informative. Happy to doing business with you again!
Prompt and reliable service with super friendly staff!
Good competent service and products
Everyone is always very eager to meet my needs (which are many). I’m a era when no one has any bikes whatsoever MCC has almost pre pandemic quantities of road and mountain bikes from entry level to full race ready rockets.
Knowledgeable and friendly staff
My tire went flat on Rt 1 practically in front of MCC. They took me in and replaced the tube immediately. Great service and great personalities at MCC.
Spoke to 2 different people at Mystic Cycle, Joe and Elaine. Both of them were super, kind and patient with all my questions and sizing concerns. Thanks both for all your help. Ordering the super cute cycling jersey in collaboration with Beer’d brewing.

Customer service.