- Phone: (860) 572-7433
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Customer Testimonials
Staff’s product knowledge, customer focus.
Very helpful staff
Great quality and friendly service!
The staff are very knowledgable and cool
Friendly and knowledgeable staff!
Best shop around
Friendly staff
Great customer service- received email updates on expected arrival of my bike, and in-store personnel are knowledgeable and friendly. The shop provided fast and flexible to install add-ons.
Friendly and knowledgeable staff!
I was very impressed with the quick response when I walked through the door as well as the quick turn around in service.
Great people a lot of attention to detail amazing store
Great neighborhood bike store, with knowledgeable, friendly people and very competent service personnel!
Service was excellent. Incredibly knowledgeable and helpful throughout the process. We ended up buying a new kids bike, bike rack, helmet and various add ons. Never felt upsold. We knew what we wanted and the store had a lot of variety. I highly recommend!
I took my bike in for a quick look since I was heading out of town and Mystic Cycle was able to fix my bike within a day! Awesome service and staff! Thank you to all.
Great.
Chris and the team are friendly, knowledgeable and fun.
The super friendly staff put me at ease even when they realized I only needed some power gel. Took a look around and found a pair of gloves. Will be back when I’m in the area 👍
Service is excellent
I liked the selection, the patience of the salesman to allow me time to get to test drive several bikes and choose my favorite.
Great staff and service
Excellent customer service.
Professional, up to date product information.
Nice folks
The staff was very friendly and helpful and didn’t make me feel rushed
Friendly and helpful staff.
Well-stocked LBS with highly knowledgeable staff. The staff listen well and do much more than just push the consumer towards an $8,000.00++ bicycle. The turnaround time and attention to detail are the best in the business. I'm a long-time customer that looked at all local shops, but ended up right back at MCC once i made a final decision.
Good selection of bikes and all the accessories. Knowledgeable and helpful staff.
Very professional, knowledgeable and super helpful. I had a wonderful experience. The repair folks were efficient and reasonably priced.
Friendly service, knowledgeable staff, good selection of product, free learning sessions.
Great service! Brought in a wheel with damaged valve stem. Sam did the repair, was extremely helpful. This is a great bike store!!!
Friendly workers
Usually have what I’m looking for