Customer Testimonials

Quality and nice fit!

My bike was tuned up and ready in a day, a far less turnaround time than I had expected.

Great selection and excellent customer service.

Everyone on the staff was super friendly and helpful. The build out of my new bike was perfect! I just got back from my first ride and it was a blast!

The lady that helped me was amazingly noce

Service and professional knowledge is excellent

Fast and super friendly service. Honest feedback and willing to go the extra mile to provide excellent service.
I walked into the Mystic Cycle with low expectations of finding the bike I was looking for and walked out with the exact model I wanted and fully assembled, bike was still in the shipping box, with a short time. Chris was super helpful and friendly!
I live quite a distance from Mystic Cycle but would definitely make the trip for my cycling needs.

I just really liked customer service. They above a beyond. Thx

very knowledgeable and helpful staff, expert repairs

Great service

Brought my bike in to be serviced and it was on the rack being worked on before I left. Service is excellent

Even on the smallest of issues the staff remains prepared to help.

Good coverage of biking. Quick response and fair prices.

Outstanding customer service and knowledge of inventory.

Professional courteous staff that takes the time to do whatever necessary to ensure a positive, rewarding experience.

Everyone is super friendly and helpful. They will point you in the right direction even if you aren’t making a purchase. They have mostly top end trek bikes on the floor.

Fast service, Friendly people, usually have what I need considering the circumstances we have 😷

very helpful to a novice and got me sorted out with exactly what I needed.

♥️ You guys thanks for keeping it real and for getting my bike in so quick! 😊

Excellent quality

I spoke to Joe at your store and he was very polite, knowledgeable and not pushy at all. I had a great experience and look forward to working with Joe to find the bike that I am looking for.

Great service! Took time to explain some of the new tech on modern bikes. Bike was built up expertly. Very friendly staff who went out of their way to get everything set.

Knowledgeable and personable owner!!! So helpful !

Good people, good service.

I love that you always have what I need for my mountain bike. Good quality products - Bontrager! The service is always friendly and knowledgeable. Love going into Mystic Cycle Shop!

Everyone was friendly and willing to help a new customer. The service department responded immediately to repair my bike. I will go back!

The friendliness and knowledge of owner and staff

Friendly

Great online inventory. Amazing customer service at shop!

Convenient location, great staff