- Phone: (860) 572-7433
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Customer Testimonials
Great group of employees
Great bike shop. Great service, great employees. Highly recommend.
Personalized, efficient and friendly service. Thank you for listening to my question and answering it correctly. Will definitely go back again for any biking needs!
Explaining what service was need on my bike.
No words; Respect.
Friendly
On schedule
Knowledgeable and friendly staff. Informative and thorough answering questions. Affordable and reasonable service and timeframe for same. Kept me informed of any problems that needed to be addressed concerning the service of my bike. Informed of choices or options I had concerning the same.
First, everyone I spoke with on the phone was extremely professional, knowledgeable & courteous. My order was shipped quickly, and well packaged. My order was Thule parts, which I consider one of the best quality roof rack companies in the world. I appreciate Mystic Cycle Centre, and would not hesitate to do business with it again. Thank you, First name removed
Local shop with courteous professional owners and good mechanics
My wife and I were impressed with the the service and attention to detail we received when buying a bike.
Knew what I needed and where to find it .
Great staff
good selection options; courteous staff
The folks at Mystic Cyclecare always helpful , very knowledgeable & don’t oversell! Great service!
Incredible customer service - second to no one!!!
Repaired the problem quickly
Local and available. Reasonable rates. Great mechanics.
Joe was fantastic. Prompt response to my email. Excellent amount of information and good suggestions for part configuration of my tires. Glad to see there was 29x3 inventory. Online purchase was smooth. Parts were shipped ASAP. I’m a happy customer.
The level of customer service is off the charts. All associates are courteous and take the time to educate and create awareness without any sales pitches.
Many choices of alternatives along with advice.
Been coming to Mystic cycle for almost 20yrs years now. Outstanding friendly staff and excellent service! Can't tell you how many times they have bailed me out at the last minute!
Cool and knowledgeable.
Great customer service with competitive pricing.
Friendly, prompt and knowledgeable
Friendly and received a written work estimate and it was spot on. Thanks so much!
The staff at Mystic Cycle is amazing. They worked with us to provide a quality product accompanied by superior service. Pleasant and satisfying experience.
Really friendly staff and informative. The store has a lot to offer and is cool to browse around in.
Quality products!
A friendly helpful person able to answer my questions.
Everyone helpful and knowledgeable
Always a pleasant visit each time. Thanks for everything.