Guest Testimonials

The east drop off and pick up service

Convenient to airport, safe and secure parking area

The transition is normally reliable

Jared was awesome tonight. He assisted me with charging my phone so that I was able to retrieve the QR code from another person in my party that was still out of town. Excellent customer service!!!

Customer Service

Easy and reasonably priced

Ease of access arriving and departing. Staff is always friendly and helpful.

I have a handicap and parked outdoors ina hardy cap spot. Why did you tell me I parked illegally?

Great value and service!

Easy commute from and back to your vehicle, but is getting a little expensive.

Parking staff and timely shuttle.

Quick service

Nice drivers, fast service.

The convince, price, and services.

convenience of location and ease of use

Easy to book. Price reasonable. Shuttle was regular. Little waiting.

location, convenience

Convenient, easy to book!

After The Parking Spot took over from USAirport Parking I had a couple of really bad experiences and was getting ready to find a different parking venue. However, since then most of my experiences have been positive and I’m pleased that things seem to have improved a lot with shuttle availability and wait times.

I’m not a fan of the circuitous way traffic is being rerouted during the construction, but hopefully that will be resolved soon. I also really wish there was still a designated person to direct traffic and manage the parking slips like there used to be with USAirport Parking. The drivers don’t manage this well, particularly if the shuttle is crowded. If this extra task was taken off their plate the whole process would be much more streamlined. (Or, this could also be improved by just having numbered spots, which would simplify it for everyone.)

Convenient and reasonable prices

Easy to use

The shuttle! Very short wait! It was great!

Pre-register. Easy in. Quick trip to the terminal. Quick pickup upon return..Easy exit from the parking garage.

Fast, reliable and friendly drivers! 😉

It's closed to the airport, the shuttle service and the water at the exit.

For me, it is rare to say that a service that I use is a 10. For the parking spot, my answer is always a 10. The drivers are very friendly. Service is very quick. The bus is either in the parking lot already or is 10 minutes or less away even when I arrive at Midway airport at 2 AM in the morning.

Pickup and drop off at our car is GREAT service! We really appreciate it!

Love the covered parking. I also love the AAA discount that I get, as well as the points that I accrue while parking there. Your busses are clean and quick to pick up and drop off, and your drivers are helpful and friendly.

Exactly as advertised and expected

Have used them for several years. Never been dissatisfied. Love the ease of reserving, checking in/out. The security of leaving vehicle for several days. Convenience of being picked up at airport and smooth transfers! The drivers are always so kind and helpful too! Price is always great! Love The Parking Spot!