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Guest Testimonials
There are nice humans helping you on entry and exit. Drivers are nice and the frequency and speed of getting to the terminals through the construction is great.
Convenient. Drivers are helpful & courteous. I like being able to reserve in advance
I feel very secure for myself and my vehicle in your lot. The app is easy to use. The service is quick and friendly. The drivers are extremely helpful and pleasant even in the early hours of the morning.
Thanks
Very friendly and handly.
Efficient
Mostly like the car to airport and airport to car service. Not having to lug around the luggage very far is great. And also like the location near the airport. Most, but not all drivers are very friendly and help with the luggage.
They are great!
Love parking spot! Always use them when I fly out of Orlando
Everything
You have courteous drivers and 24/7 shuttles for flights at any hour. Being able to choose uncovered or covered parking is nice and now we can track the shuttle on the app. so there is less panic waiting for one!
Dependable and convenient
I Love The West Covered Parking Lot.
Always friendly drivers who are professional and willing to help with luggage. It been nice to see a shuttle waiting at Midway our last 2 trips, hopefully this will continue into the winter months.
Been loyal for a long time and I understand the system
Easy entry and exit. Shuttle pick up. Takes the guesswork out of knowing where to drive for terminals due to ongoing construction at IAH.
Easy booking and prompt pickup at parking lot.
Great service!!
1st class service!
Patient and courteous employees. the pick up and drop off at the airport is outstanding. I generally park in a handicap spot and the car is secure and safe while we are gone on business and vacation. The prices are less than I would pay to have someone drive us to the airport, which is usually $125-$150 each way. I would highly recommend this lot for short term and long term parking.
fast, friendly and easy
covered parking, airconditioned buses, friendly drivers, and discounts
Easy to use and understand. The bus drivers were very pleasant and helpful
Price location timely pickups!
Friendliness of drivers. The fact that they take the luggage from my trunk to the bus and then from the bus to my trunk upon my return.
The driver picked us up promptly after I called for the pickup. He was very helpful and did his job exhibiting professionalism.
Convenience. Ease of use. Friendly and courteous drivers.
The ease of parking, getting picked up on time, and most of all-making it on time for my scheduled flight. I also like the ease of being picked up after landing past baggage claim. Also another easy drive back to the parking spot and right next to my vehicle.
It's convenient, the drivers are nice and they help me with my luggage. If I prepay the fee is reasonable.
Easy drop off. Easy pickup.
Good basic parking prices, felt safe leaving the car in the lot. Friendly and timely shuttle service.