The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   August 6, 2026 — Rated 10 out of 10 by Tiffany Vocke Newark - The Parking Spot Haynes
What do you like about our services?

Every single one of your staff is ALWAYS so pleasant and helpful.
Even though your entrance gate is automatic, with no attendant needed to help you get in, someone still always greets me in a very friendly way.
Your drivers are always extremely polite and helpful as well.
I have never had a bad experience here, and I also feel very safe at your facility.
Your entire team really sticks out as having top notch service above many, many other companies out there, in a day and age where customer service is rapidly declining.

Report a concern   August 6, 2026 — Rated 10 out of 10 by Paul A Caldera Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

I found out about your app. It's nice to check in upon arrival and see the location of the bus.

Report a concern   August 6, 2026 — Rated 10 out of 10 by A.A. Austin - The Parking Spot West
What do you like about our services?

The parking and shuttle service were efficient and reliable.

Report a concern   August 6, 2026 — Rated 10 out of 10 by Hao Nguyen Houston IAH - The Parking Spot JFK
What do you like about our services?

Very good

Report a concern   August 6, 2026 — Rated 10 out of 10 by P.D. Baltimore - The Parking Spot West
What do you like about our services?

easy to book and affordable

Report a concern   August 6, 2026 — Rated 10 out of 10 by B.B. Kansas City - The Parking Spot
What do you like about our services?

The convenience is wonderful and the pricing is competitive.

Report a concern   August 6, 2026 — Rated 10 out of 10 by M.L.P. Cleveland - The Parking Spot
What do you like about our services?

Fast friendly

Report a concern   August 6, 2026 — Rated 10 out of 10 by A.J. Buffalo - The Parking Spot
What do you like about our services?

Super easy, quick, and cheap! I never have to worry about running late for my flight due to parking reasons. Everything is self explanatory, and the staff is always incredibly friendly even at 4:30 in the morning. I will always use the parking spot for my vacations!

Report a concern   August 6, 2026 — Rated 10 out of 10 by T.M. Orlando - The Parking Spot
What do you like about our services?

reliability and helpful staff

Report a concern   August 6, 2026 — Rated 10 out of 10 by F.T. Baltimore - The Parking Spot West
What do you like about our services?

Lo amables y puntuales que son al llegar al aeropuerto

Report a concern   August 6, 2026 — Rated 10 out of 10 by T.H. Philadelphia - The Parking Spot North
What do you like about our services?

The parking spot is a very convenient way to park. When you're going to take a trip from the airport.

Report a concern   August 6, 2026 — Rated 10 out of 10 by J.S. Phoenix - The Parking Spot South
What do you like about our services?

Little to no waiting for pick up, both directions.

Report a concern   August 6, 2026 — Rated 10 out of 10 by D.W. Salt Lake City - The Parking Spot
What do you like about our services?

It is quick. You give discounts and we get covered parking

Report a concern   August 6, 2026 — Rated 10 out of 10 by A.M. Dallas Love Field - The Parking Spot
What do you like about our services?

I use the Parking Spot on a regular basis; it is very convenient and the drivers are always prompt and professional. My only complaint is that it is getting as expensive to park at the Parking Spot as it is to park in airport parking. There used to be a significant difference, not anymore.

Report a concern   August 6, 2026 — Rated 10 out of 10 by T.M. Orlando - The Parking Spot
What do you like about our services?

Makes the MCO Parking experience simple!

Report a concern   August 6, 2026 — Rated 10 out of 10 by C.S. Houston IAH - The Parking Spot 1 on Will Clayton
What do you like about our services?

Staff was great

Report a concern   August 6, 2026 — Rated 10 out of 10 by D.Y. Atlanta - The Parking Spot
What do you like about our services?

I can't remember his name but the driver who I rode with from the airport was very kind and gave a quote of the day. He genuinely seemed to love his job and getting to connect with people. When I went to reach for my carry on suitcase, he told me no, and when I tried to tip him, he also told me no.

As a note: I didn't realize the shuttle pickup location had move to W1 and that it was all the way over on the other side. I don't travel as much anymore and it would have been nice to know where the pick up location would have been compared to where it was before (what I believe is now the drop off location on the northside).

Report a concern   August 6, 2026 — Rated 10 out of 10 by N.K. Atlanta - The Parking Spot
What do you like about our services?

Very convent to park and go to airport.

Report a concern   August 6, 2026 — Rated 10 out of 10 by A.T. Dallas DFW - The Parking Spot South
What do you like about our services?

Reliable transport to/from the airport gate, and water on the way out of the lot.

Report a concern   August 6, 2026 — Rated 10 out of 10 by D.A.L. Baltimore - The Parking Spot West
What do you like about our services?

The app is great. It makes reservations easy. It makes entry easy. It makes tips easy. Your efficiency is really good. Normally you all are great with picking us up at your parking lot. The last time we had to wait a long time. I tried to share that, but I did not find a way to do it. That was our first disappointment. We believe you are very good at picking us up at the airport. I love the reward system. Thank you

Report a concern   August 6, 2026 — Rated 10 out of 10 by J.F. Charlotte - The Parking Spot
What do you like about our services?

Very convenient and fast service. Drivers are always friendly and polite.

Report a concern   August 6, 2026 — Rated 10 out of 10 by L.V. Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Convenient location. Reasonable daily rates.

Report a concern   August 6, 2026 — Rated 9 out of 10 by C.B. Atlanta - The Parking Spot Fly
What do you like about our services?

Easy access to the airport. Little or no wait for a pick up!

Report a concern   August 6, 2026 — Rated 10 out of 10 by Ron Hansen St. Louis - The Parking Spot 2
What do you like about our services?

It took the hassle out of parking and made my trip a lot easier

Report a concern   August 6, 2026 — Rated 10 out of 10 by D.P. Denver - The Parking Spot South
What do you like about our services?

On time pickup at the airport.

Report a concern   August 6, 2026 — Rated 10 out of 10 by F.J.B.J. Orlando - The Parking Spot
What do you like about our services?

Good experience with the Orlando facility. Drivers on pickup and return did a great job helping with our 7 bags that included golf clubs.

Report a concern   August 6, 2026 — Rated 10 out of 10 by J.M. Baltimore - The Parking Spot West
What do you like about our services?

quick shuttles and cold waters at exit

Report a concern   August 6, 2026 — Rated 10 out of 10 by C.W. Philadelphia - The Parking Spot South
What do you like about our services?

Car taken well care of.

Report a concern   August 6, 2026 — Rated 10 out of 10 by S.M. Atlanta - The Parking Spot
What do you like about our services?

The overall service from the people that work for you.

Report a concern   August 6, 2026 — Rated 10 out of 10 by M.H. Cleveland - The Parking Spot
What do you like about our services?

fast and easy friendly drivers


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