Guest Testimonials

Good location and shuttle services - have to remember that the shuttle picks up
at the departure level.
Could use a large wall diagram showing where the different parking locations are.
We were let off at the office area and got lost looking for area B - perhaps was just
jet lag.

Convenience, rapid drop off and pick up, covered parking, and fair price.

Ease of parking and close to airport

East access, timely pickup and drop off. We’ve used this service many times and never had an issue.

Convenient
However your app isn’t intuitive. It’s a little clunky. Not easy to apply reward points. It’s as though you don’t want us to use them.
Also, you damaged my bumper. I kept calling. I did talk with a representative but after a couple of conversations and many attempts to follow up, I gave up.

Consistent, reliable, fair price, convenient

I like the covered parking and the expedited or priority service that I get. It is definitely worth paying extra for.

Easy, convenient, friendly and reasonably priced

Quick and easy covered parking.

Friendly staff.

The driver was very helpful and friendly!

Everything

We love the convenience of reserving ahead of time.

Close to terminals, quick, clean service with professional friendly drivers

It was very easy and efficient. The staff was very helpful and friendly. My car was secure and safe while I was away.

easy website

location and not being crowded like the other locations

Convenience and service is great.Just wished it was a little cheaper

Driver- Raphael was awesome! He was pleasant and very helpful with our luggage. I would definitely recommend Parking Spot based on the great customer servixe

Very friendly and helpful. Polite and easy going.

Very secure location with excellent friendly service! Thank you. We will definitely use your location again in the future.

Ease of getting into and out of LAX with the support of Parking Spot valets and shuttle drivers

Everyone we had interactions with on Apr 28 at 7:30-8am - lady and May 2 (Karl) were unbelievable kind and helpful. We have been here in previous years am will continue to use The Parking Spot!!

Convenient, affordable, friendly staff.

great

Great place to long term park. Reasonable price

i DO APPRECIATE THE CAT TOOK FOR OUR CAR

GREAT JOB!!!

One of my favorite things is the shuttle driver helps load your luggage from the car onto the shuttle then hands you a card with the location of your car. When you return you simply hand the card to the shuttle driver who takes you to your car and helps unload your luggage to your car. With my husband’s decreasing mobility I appreciate this more and more with each trip!

I recently traveled internationally and used this service to park my car near the airport. By the time I got back to AUS, I lost my physical ticket we receive to locate the space where we parked our car (and I didn’t know the app had a feature to take a virtual picture!). I rated the service a 10 because my driver was kind and awesome in reassuring me that we would find my vehicle. Thankfully I remembered the section my car was in and we found it! I also loved that you have water at check out. My children and I were tired and thirsty after a long trip and having water available was a great addition to my experience.

Easy to park, great shuttle service.