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Guest Testimonials
Friendly, helpful staff!!
Everything went very smoothly from parking on the morning we flew out to pick up after our plan returned and landed. The driver was amazing both times. Polite and professional, he even stopped a guest from accidently removing our luggage off the shuttle instead of theirs by telling him it was his job to hand the luggage down. This would have been bad otherwise as we were flying out different terminals. A+++ job to all staff on this trip. Thank you
Convenients
Customer Service
Availability
Prices
The staff is always friendly and helpful.
friendly shuttle drivers
Convenient and easy!
Fast and Friendly
The shuttles were very quick and staff nice.
Easy in and out
Super easy to get it. Staff was friendly and professional.
The pick ups are timely and the drivers are courteous.
It was very easy to make a reservation and to pay for our spot. The only issue was parking on site. We were instructed to park in a specific location and there were not spaces.
When leaving, scanning our receipt made it so easy. Will definitely. park ere again.
it is normally very efficient and the drivers are helpful and friendly.
However, the last time I was there I had to wait longer than usual and that made me nervous.
Smooth and easy!
Being able to pay less if I book ahead and knowing the car will be okay. However, your prices are at gouging levels.
we love it.
The people
The Parking Spot makes it simple to travel in and out of BNA. They are less than 5 minutes from the airport so I don’t have to deal with parking and hauling luggage to and from my car. Payingbis done electronically and once I land, I just make a call and they’re waiting for me at a convenient pick-up location.
As seniors (77 and 79), even though we aren't in wheelchairs, long distance walking with luggage is a real issue as we both have mobility issues (severe arthritis, neuropathy, etc.). The ability to request a courtesy drop off and pickup is the most important thing in parking here. Also, the drivers have always been so kind as to help us with our luggage. And the occasional discounts offered help our senior budgeting too!
Your drivers are absolutely wonderful! They go above and beyond to assist me with my bags, are always cheerful, and make what could be a stressful part of travel a pleasure.
Easy to use app, discount coupons & promotions, & service at airport
Good pricing. Quick pickup and delivery. Nice staff members.
prompt, efficient and professional, thank you
Proximity to the airport from where I park my car.
Pick up to the airport and back from even in the middle of the night. Going the car is in a safe spot under cover. The cost, especially using the discount from AAA. How helpful the employees were.
Only had one AWFUL experience but other than that it has been fine. Although the horrible experience almost made us not use y'all anymore, the female basically threatened us at check in. Never have seen her again, thank GOD! She almost caused us to get hit by another car!!
Friendly, easy, app is great to use, always a good spot, shuttles come quickly, free water!
Convenient parking. Kind shuttle drivers
Easy entry/exit, shuttle location in the app, polite and friendly employees
Ease of picking us up from the airport. Also, being able to prepay so checkout is a breeze.