- Phone: (312) 453-1700
- Visit Website
Guest Testimonials
What I like: That it runs around the clock, The bus drivers are amazing, helpful and always friendly. I trust my car is safe and do not have to worry about that.
Suggestion: The man who was managing the exit gate when I came back late night, was impatient and borderline rude. I did not need that after a flight that was delayed twice that day.
In support of his rudeness, I was not finding my printed page with the QR Code when I wanted to drive out. I got frantic and asked if I can ask the bus driver for the QR ticket I handed him, but he told me no, and to move my car out of the way. That's all legit, but he needs to be trained to work with people who had a long flight, are tired my late night, and lie me who immediately went into panic state when I couldn't find the paper. I ended up finding it, showing it to him and he told me to go scan it. I was left wondering where exactly do I scan that big paper.
Rant over, next time I will do the right thing, now knowing what and how it needs to be done, but I hope for a friendly, understanding and helpful person at the gate.
Very convenient and I loved that it had a lot of covered parking.
Ease of use
Convenience
Very professional, taken a lot of stress out of the travel.
Drop off was great, same price as the airport made for a real value.
Very easy and professional. Code scanning and instructions are great! Will reserve again!
Convenience and easy airport drop off and pick up
Easy and fast
The ease of parking and the quick shuttles
Very much. As usual everyone was helpful and courtesy. Shuttle was prompt and. Clean.
Easy reservation , frequent shuttles , & safe for my car .
I like the convenience of parking my vehicle and having the shuttle pick me up.
Prepaid with a discount. Shuttle timely. Covered parking available.
Proximity to airport with quick connections to/from airport, easy to access, secure parking and friendly & helpful drivers
Great customer service.
Fast in and out. Nice people everywhere. The app works nicely.
A rather disturbing thing is that I saw in a bus 8 or 9 QR code pages asking for tip!!!!!! I wish you had fewer QR codes for tips on the buses. Are you not paying your employees well enough?
One Page with the QR Code would be enough.
Conveniently located and affordable.
Friendly and efficient staff. Never long to wait due shuttle
I like the convenience and the technology that allows you to easily in seamlessly secure parking spot
Reliability and friendly drivers.
Easy to secure, very friendly staff. Easy in, easy out.
Proximity to airport and frequency of shuttles
It’s easy to reserve and get parking. The ride from the parking lot to the airport and when you return is seamless . Thank you
Great service from the shuttle bus drivers to and from the airport. The only disappointment was that the car wash service was not working.
Fast efficient service, great service people, no hassle parking!!
Efficient, excellent employees - smart, pleasant, patient
Thank you!
Usually timely service. Friendly drivers, App is easy to use.. Will say i was quite disappointed in the service on Monday 6/29 in Atlanta - I parked in Premium covered (with a reservation) and had to wait 30 min for a shuttle...during which time I watched three or four shuttles come and go with two of those three actually driving past me while I stood by my car (they did not appear to be full). I ended up actually having to call the phone number as it appeared nobody was manning the "crow's next' type office where you can sit there and look out to see who might need a pick up..
The drivers and the gate personnel were friendly and helpful.
Courteous, timely drivers.