- Phone: (312) 453-1700
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Guest Testimonials
Easy in! Easy pick up! Easy out!
Fast and convient
Traveling can sometimes be stressful, so it's nice when you have the ease and convivence of The Parking Spot...great website, easy to make a reservation, great staff and frequent drop-off and pick-ups.
Everything was great!
Why do I keep coming? Because of cost, service and efficiency.
The shuttle
Very convenient way to go and return form the airport with secure parking
Fast and friendly
The service is the greatest ever! I wish the driver had their name posted in the van because I would have given them an AWESOME review. He noticed when I entered the gate and directed me to an open spot. He followed me to the spot and then helped with the luggage. This was my second time using the East lot and both times have been stellar. I have been a user of PS #3 since The Parking Spot took this over from the previous owner. The service at PS#3 has gone in the wrong direction which made me look for another lot. The East lot needs to be commended for their excellence in customer service! I will be back in September!
Friendly and safe.
Close to the airport, quick pickup & drop, and great service.
I love the speed and ease of pick-up and drop-offs. The price is very good as well as the reservation process.
Convenient location close to the airport. Very prompt pickup at the Spot location and airport.
The service is efficient and friendly. I'll be back.
Easy to get to the location. Relax and let the shuttle deal with airport traffic. Covered parking. Nice lot. Easy scan in and out. Excellent service. Good price.
Reliability
Great
Great service all the time
The QR code scan in is nice and easy. The shuttle drivers we had were great. The ability to book quickly without worrying about payment up front was also good.
Every shuttle driver I have ever interacted with has been wonderful.
Good service with pick up and drop off to the airport
Lots of shuttles so you don’t have to wait too long
Easy pick up from parking area. Pick up from airport has improved. I complained awhile back about long wait times and unorganized wait lines and that has improved. Thanks!
He had a great experience, thank you.
First time user. Departing, the shuttle was at my vehicle before I was even unpacked and took us to the airport right away. On the return, the shuttle was waiting at the airport and left right after we got on getting us to our vehicle about as fast as possible. Friendly woman at the booth and also the drivers were friendly and helpful. Very pleased with this service.
Very close to the airport
Great service - I’m picked up within minutes of arriving at parking lot. Helpful drivers put my heavy suitcase in van.
It was prompt and timely.
Fast. Clean. Nice.
The people! Kathy at the gate is always so friendly. Always a laugh and a smile when I pull in. I left something on the bus and when I called, she answered and I knew I would be taken care of. The drivers are always friendly as well. While I don’t remember all their names, Tracy sticks out. I haven’t seen him in a while.
App is functional and easy to use. Rates appear fair based on location. With multiple locations it appears The Parking Spot is able to shift staff based on needs. This allows for flexibility and excellent service for their customers.