Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 9, 2019 — Rated 9 out of 10 by B.C. Zerorez Boise
What do you like about our products and services?

I liked the efficiency of the worker - he was polite and knew what he was doing. I also like the diversity of services offered.

Report a concern   May 8, 2019 — Rated 10 out of 10 by L.K. Zerorez Boise
What do you like about our products and services?

Quick response time
Professional
Prompt

Report a concern   May 8, 2019 — Rated 10 out of 10 by A.F. Zerorez Boise
What do you like about our products and services?

Great job!

Report a concern   May 8, 2019 — Rated 10 out of 10 by B.B. Zerorez Boise
What do you like about our products and services?

Everything was awesome! Very professional

Report a concern   May 8, 2019 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

Great customer service, solid work, carpet dried fast.

Report a concern   May 8, 2019 — Rated 7 out of 10 by P.K. Zerorez Boise
What could we do to improve?

I have used Zeroez a couple of times and this time I just don't think the job was done as well as previous times. The carpet in some spots does not feel or look like it was cleaned.

Response from Zerorez Boise:

Thank you for taking the time to provide us with feedback. We apologize the cleaning did not turn out the way you wanted. We have tried to contact you to set up a time we can come back out. Please call our offices at 208-383-1000.

Report a concern   May 6, 2019 — Rated 10 out of 10 by R.K. Zerorez Boise
What do you like about our products and services?

I was very impressed with the staff, they were all very friendly and got to my house and a great time. I will use again.

Report a concern   May 6, 2019 — Rated 10 out of 10 by Patrick Corbett Zerorez Boise
What do you like about our products and services?

Healthy for environment

Report a concern   May 5, 2019 — Rated 10 out of 10 by P.E. Zerorez Boise
What do you like about our products and services?

Zerorez always cleans my carpet well leaving it fresh.

Report a concern   May 5, 2019 — Rated 10 out of 10 by Polly Peterson Zerorez Boise
What do you like about our products and services?

Aiden was very nice, professional and did a terrific job!

Report a concern   May 5, 2019 — Rated 10 out of 10 by Katie Bille Zerorez Boise
What do you like about our products and services?

Non toxic and fast results

Report a concern   May 5, 2019 — Rated 10 out of 10 by V.G. Zerorez Boise
What do you like about our products and services?

Good work and they showed up on time.

Report a concern   May 4, 2019 — Rated 10 out of 10 by Tonia Peterson Zerorez Boise
What do you like about our products and services?

The best carpet cleaner for getting rid of pet odors.

Report a concern   May 4, 2019 — Rated 10 out of 10 by E.H. Zerorez Boise
What do you like about our products and services?

Highly professional staff from the office to the technicians, very respectful and informative. We will be using Zerorez for all our future cleaning needs.

Report a concern   May 4, 2019 — Rated 10 out of 10 by K.C.H. Zerorez Boise
What do you like about our products and services?

The carpets wet super clean and quick!

Report a concern   May 3, 2019 — Rated 10 out of 10 by Andrea Thornton Zerorez Boise
What do you like about our products and services?

My technician was fabulous. Let me know ahead of time what would be going on and how long it would take. He was thorough and respectful of my home. The carpet looks good as new and it doesn't smell like toxic chemicals!

Report a concern   May 3, 2019 — Rated 10 out of 10 by Laurie Nuck Zerorez Boise
What do you like about our products and services?

Honest good people good work great result

Report a concern   May 3, 2019 — Rated 10 out of 10 by K.N. Zerorez Boise
What do you like about our products and services?

Kyle did a great job. He called ahead to let us know he was on the way and arrived on time. Zerorez process dries quickly which is appreciated, as are the corner protectors. Thank you!

Report a concern   May 3, 2019 — Rated 10 out of 10 by A.P. Zerorez Boise
What do you like about our products and services?

Great customer service and product!

Report a concern   May 3, 2019 — Rated 10 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

It was quick and professional the operator was friendly and informative thanx

Report a concern   May 2, 2019 — Rated 10 out of 10 by T.L. Zerorez Boise
What do you like about our products and services?

Very professional and efficient tech. I like that the carpet was dry by evening; waited until today to put furniture back but would have been okay to do last night. Will definitely call you again!

Report a concern   May 2, 2019 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

No residue, good for the environment, plus I'm required to use chemical free products on my carpet to ensure I'm in compliance with the warranty

Report a concern   May 2, 2019 — Rated 10 out of 10 by J.K. Zerorez Boise
What do you like about our products and services?

The technician was very professional and thorough explaining the process and how to maintain.

Report a concern   May 1, 2019 — Rated 10 out of 10 by M.P. Zerorez Boise
What do you like about our products and services?

Great and professional service. Nick was wonderful.

Report a concern   May 1, 2019 — Rated 10 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

Professional, friendly technicians who do an awesome job on carpets and upholstery!!

Report a concern   May 1, 2019 — Rated 10 out of 10 by B.T. Zerorez Boise
What do you like about our products and services?

The carpet cleaning and stone cleaning.

Report a concern   May 1, 2019 — Rated 0 out of 10 by J.W. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Our carpet was cleaned less than two weeks ago and it's worse than before they cleaned it. There are actually spots on the carpet that weren't there before. This is terrible.

Report a concern   May 1, 2019 — Rated 10 out of 10 by P.T. Zerorez Boise
What do you like about our products and services?

Work done in a timely manner. Prep and clean up done with care. Protective corners placed around the house. Carpets dried quickly. About the only negative comment is that I thought small chairs, coffee tables, and end tables might have been moved. Work was done around them.

Report a concern   April 30, 2019 — Rated 10 out of 10 by M.B. Zerorez Boise
What do you like about our products and services?

Very friendly and helpful

Report a concern   April 30, 2019 — Rated 9 out of 10 by R.B. Zerorez Boise
What do you like about our products and services?

Cleans carpets so well and great friendly employees!


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