- Phone: 208-383-1000
based on 11484 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets took a long time to dry. They look a lot better. One bedroom (office) still had a strange odor after the cleaning. I has hoping that would have gone away. (had a dog spend the night once...did not pee on the carpet..but still smelled a little like dog.)
Generally happy with the results. Tech was great!
The house is mostly dry and not crunchy that same evening. Thank you for getting out the dog smell :)
Part of my lovely carpet got ruined.
Friendly, professional
Not a problem with the service--but prep and rearrangement takes so long, I'm not sure it's worth the effort.
The employees were extremely friendly and knowledgeable. The carpet cleaned very nicely and looks good. I understand I have a 30 day warranty so if something appears I will be in contact.
Everything about Zerorez is top notch. Carpet and floors look great.
Quick, simple, and non-toxic.
Loved the service and the fact that no chemicals are used.
I like the fast drying carpets and the friendly service.
I like the service Nick and his partner have provided. I love how my carpet feels and not having to deal with the soap and chemical residue. My carpet also stays cleaner for a longer period.
I paid for them to vacune not done. Went straight to cleaning. Just in a hurry I guess was late for their next appointment.
Safe
Excellent customer service and cleaning service.
They did an awesome job. And no odors 😀
I was so impressed not only with the end result, but the technician explained all of my options, what I could expect, and the cost. I will not trust my carpet cleaning to anyone except Zerorez.
Natural products. Service was great
David came to clean some rooms in our house. He called just like they promised. He explained about some problem areas we had. Carpets look great! We waited to walk on them for about 5-6 hours to let them dry. I read most of the reviews and I read that people were pleased with how soft the carpet was left, however our carpet feels alittle crunchy. That's the only thing I don't like. Hopefully that will fade after being walked on over time.
When Zerorez leaves, after cleaning my carpets, my carpet is not sticky , or crunchy, feeling when you walk on it. It smells “ fresh “ clean not artificial “ perfume “ clean.
Attention-to-detail, overall thoroughness of service... Great job by Zach !
Fast friendly services! Highly recommend!
Our carpets felt soft and looked great after our cleaning. However, we had one spot where our dog had an accident that still smelled after the cleaning. I even used a neighbors carpet cleaning machine in the area and continued to pull up brown water in that spot.
Quick response and easy to deal with.
On time
Efficient
Conscientious
Worked hard to get the job completed in a timely manner
The crew that comes out always does a great job. And the carpets always come out looking wonderful.
Everything. Fantastic job
Clean, doesn’t smell like chemicals.
Dries quickly, safe for pets
we were very happy with Zerorez ,they were on time and answered all of our questions . Our carpets looked like new
Wow! My first time using Zerorez and I am shocked by how well my 21 year old, neglected carpet turned out. The technician did a fantastic job informing me about my options and what results we might see. He and his partner worked quickly, efficiently, and did a fantastic job. The price was very reasonable and there is no crusty residue or odor left behind. I will definitely recommend Zerorez to others and be using your company again in the future.