- Phone: 208-383-1000
based on 11484 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job all around! Matt T. did an amazing job of cleaning our whole house carpets. He was kind and efficient and explained the whole process. Believe the reviews, they are real!
Prompt, courteous, professional and excellent service.
The no chemical residue
Really appreciated Michael’s work. He did an outstanding job on our carpets.
Our carpets are clean and that is wonderful. The only concern I have is the cleaner said the carpets would be dry in 4 hours. They were not dry till morning. I usually don't want to walk on wet carpet, but I had no choice.
Technician was very courteous and professional. He went right to work and did a magnificent job!
The results speak for the rating. I have a dog and the carpet took a toll from both of us. The carpet is now clean. The technician was professional and excellent to work with.
Great service, thorough, knowledgeable, respectful.
Good products and good service
Prompt. Efficient. Courteous. Did a great job cleaning the carpet.
No harsh chemicals used!! Floor came out way better than any other cleaners that I have tried.
Will be only using Zerorez for all my carpet cleaning.
Thank you for the swift and affordable carpet cleaning service
Very pleasant service guy. Carpet looks so much better. Happy.
Employees are knowledgeable, professional and courteous. They do a great job
Their service rep was polite and professional. Their solution doesn’t smell and dries quickly. This is the second time they’ve cleaned my carpet and I’m very satisfied with zerorez’ results.
They stand behind their 30-day Gotta Love It Guarantee™! I have ONLY used Zerorez to clean our carpets for at least the past 5 years, and have never needed a "revisit" until this last time for a particularly challenging dog urine spot. Owner Dave reacted immediately to my email (which I sent on SUNDAY!) to get my revisit scheduled. Kenna reached out to me early the following Monday to set the date.
Matt did a superb job in re-cleaning this area, and it looks spotless now and smells super fresh, as do the rest of the cleaned carpets which were done the previous week.
We are having a family gathering at the end of the month and another event with more people in early April, so to have fresh carpets to go with a clean home (the rest is on me ;-) will give us such peace of mind. Thank you once again, Zerorez!
I like that there are no chemicals involved.
The carpet looks really nice! The job was done in an orderly and efficient manner. Anthony was polite and courteous. I was very pleased. Thank you!
No chemicals, great service
Sevice was excellant. Tech arrived on time, ready to get started and gave me the important information that I needed to be able to complete job efficiently. Tech was knowedgeable, friendly, and professional. Carpets looked great and smelled great. The one area where there was a spot was totally cleaned and had disappeared when tech was finished.
Great service and product! Matt was most helpful!
Very professional and my carpets look great!
no chemicals used
Always amazing.
I have issues with chemical allergies & with ZeroRez- no problem.
The technician was absolutely fantastic and my carpets have never been so clean!
We can’t get over how clean our house is now! We had carpets and tile cleaned. We are getting ready to welcome a baby and wanted to have the floors done so everything would be ready for her. The most surprising thing is how clean the grout is on the tile floors. Steve was so professional and did an amazing job. The services we had were worth the money!
The service was great. He did a great job spot treating our stains. Super friendly and wore his booties over his shoes. The entire process took about 2 hours for 90% of our home to be cleaned. We only left two rooms that we didn't clean. Will definitely use them again.
My tech was awesome. He showed up on time, was very helpful with educating me on products that would benefit my carpet and prolong the life span. Very kind and helpful. I will be scheduling an appointment 6 months from now!
Adrian was great