Customer Testimonials
Always there even in emergency
Well, your product keeps me warm in the winter and helps me cook my meals
Your service of keeping my tank filled in a most timely manner is out standing.
Your billing system is the most confusing of any I have ever encountered.
Friendly and reliable
Dependable
very satisfied with service
Ver good
The Tech (Mr. Bisson) was knowledgeable and explained how the system worked in an understandable manner. Good Job
Quick response and prompt response to send someone out to Check my tank.
My deliveries are on-time; my annual service visit is handled easily; and the pre-payment plan is not confusing.
Dependable
Staff are so friendly and helpful- responses are always quick and services are top notch!
On time when we were in need.
I don't need to worry about whether or not they are on top of things...
I once had to request service early in the a.m. as I awoke to my home being cold with my heat not working in the winter. I do have a service contract and I was extremely impressed with your quick service and very kind employees. I also love your automatic delivery service. I trust your company. You truly seem to care about your customers.
The people! Always helpful and kind.
All good.
Service is excellent, very quick to respond. Efficient, competent service personnel.
Always great service
Timely service and delivery. Helpful office staff.
appreciated the timely delivery on Christmas Eve when our power was out and we were relying on the generator. Service/delivery technician was friendly.
Prompt response and courtesy
Fast, professional
Just very responsive and diligent in taking care of customers. I’ve had several interactions and each time I’m able to reach a person and DE makes every reasonable effort to get fuel delivered.
They just try so hard to meet my needs. If it’s an emergency or routine they are great.
I like how you've made Customer Service more responsive (there was a time when trying to get connected was a problem)-- and I have always found the agents patient and helpful.
Very responsive service
DE was very responsive to my recent request to be able to fill my propane tank a few days in advance of the predicted storm that was coming. When the power went out due to the high winds, our generator went on and we knew that we were filled and ready for a few days without power. The comfort that we had was more than can be described. Thank you.
Propane tanks installed. Crew very polite and informative
On time, efficient service and friendly!
Thank you!
Reliable, accessible,