Customer Testimonials
Reliable, service oriented, fair prices.
You explained everything before you came to the house the drivers were awesome, very knowledgeable and polite
Everything
Consistency in delivery
Excellent Customer service, reliable deliveries and knowledgeable technicians.
Mine is a "summer place" partially heated during the winter, and Downeast Energy has been servicing my energy needs for many years. The "good news" is that I never have to worry about running out of propane!
convenience and the promptness of the automatic deliveries
Friendly and when I need service on my furnace they are prompt explain everything and fix it as soon as possible.
Your prompt service and very helpful, friendly people.
Great company.
Prompt Deliveries.
Technician was great and fixed the problem. Many thanks
Customer Service - reliability of service
Very prompt, all staff good to work with.
Good , dependable service for oil and propane
Very friendly delivery person
Both servicemen were very nice and helpful. They both went above and beyond to explain the process and our system
Great service, fair prices. Excellent customer support whenever I need help.
Easy company in which to work with to keep my house warm!
Consistent & timely
I seem to always have questions about my account(s). Your representatives are very patience and so helpful to me. I'm thankful for your services.
Prepaid plan and great customer services
Down East is often difficult to reach by phone but when we have requested service there has also been a prompt response. Would appreciate a receipt on time of delivery.
Reliable courteous service.
I have and will continue to refer Downeast Energy to people. When you call for any reason, you get a pleasant and helpful rep to assist you. The delivery driver and service tech are always friendly and ready to answer questions. It’s one service company I feel I can rely on.
So far you have been very dependable
Staff is nice, professional and helpful.
Love that i can set up a fuel plan and pay a set monthly payment.
On time delivery; delivery when needed without need to request; good service
They are willing to help by setting up payment plans